Elisa Scala Email & Phone Number

England, United Kingdom

London, England, United Kingdom

- Managed all logistical aspects of events, including venue selection, scheduling, and coordinating necessary resources.- Oversaw seamless event delivery, handling everything from registration and promotion to ensuring attendee satisfaction.- Developed and tailored events for students at UWS University, aligning them with their academic courses and personal interests.- Conducted post-event evaluations, gathering feedback to continuously enhance event quality and participant experience.- Researched and engaged speakers from various industries to deliver talks, workshops, seminars, and activities that supported the academic, social, professional, cultural, and sports development of students.- Collected and analysed data, sourced quotes, and conducted research for merchandising providers; creatively applied design skills to event decoration.- Supported the events team by monitoring performance and identifying opportunities for improvement in future events.- Built and nurtured a community of domestic students, actively engaging them to increase event attendance.- Contributed to social media marketing by participating in promotional videos, designing posters, drafting messages, and using platforms such as WordPress, Canva, and WhatsApp to visually promote events to the student body.

Brighton, England, United Kingdom

- Redesigned the warehouse layout to accommodate updated equipment, maximising space and improving process efficiency, ensuring consistency in stock rotation.- Managed inventory to maintain optimal stock levels based on demand, ensuring timely order fulfilment and efficient stock management.- Inspected products to uphold best-in-class service and quality control, maintaining high customer service standards.- Handled day-to-day shipping operations, overseeing packages and ensuring accurate stock list management, in line with company procedures.- Conducted regular checks of stock lists, ensuring accuracy and adherence to established company protocols.

Brighton, United Kingdom

- Managed quality control of over 200 high-value jewellery pieces daily with my team, ensuring accurate inspections and quick resolution of defects or issues.- Communicated effectively with the production team to resolve quality issues, ensuring smooth workflow and maintaining high standards.- Monitored production processes, performed visual inspections, and reported defects promptly, using quality control software to ensure accuracy.- Managed around 10 different e-commerce websites, adding and removing jewellery products for sale, while also collecting invoices and distributing them to the team based on priority and value.- Processed over 500 invoices daily, maintaining a high level of accuracy and efficiency.Proficient in Microsoft Excel, with experience in entering and tracking customer data in compliance with GDPR procedures.

Bachelor'S Degree, International Business

Activities and Societies: Student Representative

Design And Technology, Diploma Level 2