MS, Mental Health Counseling

• Interim Executive Director November 2006 • Responsible for all areas of operation during Executive Director transition• Met or exceeded all performance measures and development goals• Independently designed, developed, and managed a volunteer program and all volunteers• Recruited, trained, and managed a corps of 75 volunteers in 10 months• Increased volunteer program to 125 volunteers the following year• Performed marketing and outreach activities• Produced… Show more • Interim Executive Director November 2006 • Responsible for all areas of operation during Executive Director transition• Met or exceeded all performance measures and development goals• Independently designed, developed, and managed a volunteer program and all volunteers• Recruited, trained, and managed a corps of 75 volunteers in 10 months• Increased volunteer program to 125 volunteers the following year• Performed marketing and outreach activities• Produced calendar, appeal package, and other PR and marketing pieces using software including:CorelDRAW ~ Adobe Illustrator ~ Macromedia Flash ~ iMovie ~ Adobe Acrobat• Solicited in-kind and monetary donations and developed community partnerships• Built and executed a volunteer program sustainability plan• Promoted to full time Therapeutic Riding Instructor• Provided direct client services• Developed and launch workshop and class initiatives independently and with others• Wrote outreach plan and launched strategic planning initiative• Other responsibilities included: o Program evaluation and change implementation o Systems administration and office management tasks o Grantwriting and fundraising activities o Public relations and marketing activities o Computer and technology maintenance and repair Show less

• Managed staff and operations of Data Preparation, Editing, and Coding Department• Managed multiple and complex public health study projects simultaneously• Developed and employed project management tools such as SOW’s, WBS’s, flowcharts, gantt charts, resource allocation graphs, budget management spreadsheets, quality control documents, etc.• Conducted needs assessments and worked with other departments to evaluate and improve process• Developed and implemented departmental… Show more • Managed staff and operations of Data Preparation, Editing, and Coding Department• Managed multiple and complex public health study projects simultaneously• Developed and employed project management tools such as SOW’s, WBS’s, flowcharts, gantt charts, resource allocation graphs, budget management spreadsheets, quality control documents, etc.• Conducted needs assessments and worked with other departments to evaluate and improve process• Developed and implemented departmental policies and procedures to improve team performance• Resolved interpersonal issues and significantly improved departmental efficiency• Implemented professional review and growth plans for employees• Assured quality and timeliness of all projects• Trained employees company-wide in efficient use of Microsoft Office suite applications• Initiated use of and trained staff in Microsoft Project• Assisted in development of studies and study methodologies• Participated in proposal composition and editing• Managed study budgets and client relationships• Presented at industry conference• Participated in numerous trainings on planning and project and team management• Trained and supervised field staff• Proven track record for client satisfaction and delivery of projects on time and under budget Show less

• Managed multiple and complex translation projects simultaneously• Cultivated new client accounts and expanded business on existing accounts• Independently managed client relationships from proposal development to project completion• Formed and managed contracts with worldwide pool of independent translation contractors• Assured quality of all stages of projects• Performed editing, formatting, desktop publishing, etc. in applications including:Microsoft Word~ Microsoft… Show more • Managed multiple and complex translation projects simultaneously• Cultivated new client accounts and expanded business on existing accounts• Independently managed client relationships from proposal development to project completion• Formed and managed contracts with worldwide pool of independent translation contractors• Assured quality of all stages of projects• Performed editing, formatting, desktop publishing, etc. in applications including:Microsoft Word~ Microsoft Excel ~ Microsoft PowerPoint ~ AutoCAD ~ Adobe Acrobat ~ Microsoft Project ~ Visio ~ Adobe Illustrator ~ CorelDRAW• Trained staff in intermediate and advanced use of Microsoft Word, Excel, and PowerPoint• Excellent record of client satisfaction• Excellent track record of project completion on time and under budget Show less

• Hired as Assistant Office Manager • Promoted to Assistant Project Manager in 1996• Promoted to Project Manager in 1997• Drafted project proposals and project planning documents• Managed project budgets• Developed project planning documents• Managed project staff and production teams• Developed conceptual product flowcharts and storyboards• Performed and supervised quality assurance on a variety of software and web products• Conducted market and product… Show more • Hired as Assistant Office Manager • Promoted to Assistant Project Manager in 1996• Promoted to Project Manager in 1997• Drafted project proposals and project planning documents• Managed project budgets• Developed project planning documents• Managed project staff and production teams• Developed conceptual product flowcharts and storyboards• Performed and supervised quality assurance on a variety of software and web products• Conducted market and product research Show less