Elissa Chen Email & Phone Number

Toronto, ON, CA

- Devised comprehensive tryout and team planning strategies throughout the academic year, leading to heightened student satisfaction and success within the Warriors Esports programs.- Facilitated player concerns in a timely and professional manner, allowing for improved communication between players and other program managers.- Worked in conjunction with.

Toronto, Ontario, Canada

- Conducted in-depth analyses of customer shopping behavior to uncover opportunities for targeted PC Optimum offers.- Presented both short-term and long-term OKRs from customer onboarding offer journeys to senior leadership, while also providing recommendations for future offer strategies.- Utilized Looker Studio to develop interactive graphs and charts.

London, Ontario, Canada

- Led, developed, and formulated investigations targeting botting and guild RMT fraud, creating visualizations in Jupyter Notebooks using Pandas, NumPy and Seaborn to present to senior leadership.- Collaborated closely with the influencer marketing team to create Redash dashboards to improve the understanding of player behaviour after promotional.

Working as an executive member of the University of Waterloo's esports program to plan out and execute events related to esports in the collegiate, amateur and casual scenes.

- Designed, created, and scheduled informational webinars for Canadian educators to learn about different esports programs and games-based learning activities to implement in the classroom- Created meaningful connections with educators that worked closely with FCL on social media, creating engagement and drawing in educators to sign up for professional.

Toronto, Ontario, Canada

Bachelor Of Science - Bs, Science And Business

Education record