Tim Roberts Email & Phone Number

London, Ontario, Canada

London, Ontario, Canada

• External Projects, Quality Assurance. Working across multiple teams to identify, document and report any issues or unintended outcomes
• Identified, entered and tracked issues using Jira, to help maintain an organized and efficient bug database.
• Utilizing multiple databases and spreadsheets to track progress and eliminate redundancies while regressing and reproducing issues to test any changes.

Guelph, Ontario, Canada

• Installation and service of water meter technology in residential and commercial settings
• Excellent time management for exact time appointments, maintaining customer confidence and satisfaction
• Providing outstanding customer service by addressing the concerns of homeowners, answering questions and ensuring that each installation was in direct accordance with company rules and regulations

Alma, Ontario, Canada

• Preparation of materials and assembly of fine cabinetry
• Responsible for quality assurance and maintaining high standards of workmanship
• Preparing orders for delivery and receiving product

Guelph, Ontario, Canada

• Responsible for providing on the job training, quality assurance and safety education and enforcement
• Working closely with members of the municipality to meet their needs and uphold their trust in our company
• Handling customer interactions and resolving issues during and after installations
• On call emergency support for any issues arising after hours including leaks and flooding
• Coordinating installer schedules and emergency response

Regional Municipality Of Peel, Ontario, Canada

• Installation and service of water meter technology in residential and commercial settings
• Excellent time management for exact time appointments, maintaining customer confidence and satisfaction
• Providing outstanding customer service by addressing the concerns of homeowners, answering questions and ensuring that each installation was in direct accordance with company rules and regulations

Orangeville, Ontario, Canada

• Ensured the smooth operation of the store and providing excellent service to customers
• Stocking shelves, organizing inventory, and assisting customers with their inquiries and purchases
• Responsible for end of day closing responsibilities including handling cash and balancing tills.