Hello my name is Elizabeth Cisneros. I recently graduated from the Year Up program at Gateway Community College! I completed my internship at American Express in IT Help Desk where I have gained the troubleshooting skills to target software and hardware issues that arise in a corporate environment. While at AMEX it taught me how to persevere through challenges and think outside of the box. Enhancing my critical thinking. Strengthen my professional and networking skills and the Blue Box Values that uphold the environment and culture of the company. I am ready to help those in need of technological assistance and be of support while bringing my skills and experience to the team.