Elizabeth Ingram

Elizabeth Ingram Email and Phone Number

Customer Success Manager @ Workiva
Denver, CO, US
Elizabeth Ingram's Location
Denver, Colorado, United States, United States
Elizabeth Ingram's Contact Details

Elizabeth Ingram work email

Elizabeth Ingram personal email

n/a
About Elizabeth Ingram

Administration professional with 10+ years of experience in tech, education, non-profit, and arts-related fields. Experienced in project management, organization, customer service, video content creation, and communication among multicultural communities.Check out my YouTube channel: https://www.youtube.com/c/LitwithMsLizz

Elizabeth Ingram's Current Company Details
Workiva

Workiva

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Customer Success Manager
Denver, CO, US
Website:
auror.co
Employees:
43
Elizabeth Ingram Work Experience Details
  • Workiva
    Customer Success Manager
    Workiva
    Denver, Co, Us
  • Auror
    Customer Success Manager
    Auror May 2024 - Present
  • Auror
    Customer Success Specialist
    Auror Aug 2023 - Jun 2024
    • Reviewing customer usage in the platform and supporting users to achieve better outcomes, surfacing wins & outcomes, then effectively communicating this back to the Customer Success Manager• Fostering collaboration across retail and law enforcementResolving inbound support requests via in app chat, phone, email, and actioning platform comments• Supporting the Customer Success Manager with engagement plans & driving value for our users using data driven metrics• Training our users on the value of Auror in person or remotely
  • Auror
    Customer Success Associate
    Auror Nov 2022 - Jul 2023
    Denver, Colorado, United States
    • Responding to customer, organized retail crime organizations, and police questions through in-app chat, email, and phone• Partnering with our Engineering team to ensure our customers can access our platform by troubleshooting technical issues• Driving customer outcomes by thinking strategically and proactively• Keeping our Help Center, chat bots, and responses up to date with the latest product releases• Creating materials that help the end user on the platform like Best Practice Guides, new Help Center articles, and customer “everboarding” training materials• Reviewing customer usage in the platform, understanding how they are utilizing the platform, surfacing wins & outcomes, then effectively communicating this back to the customer and team• Supporting the customer success team with training, user set up, and general team support
  • School District Of Manatee County
    Team Leader/Teacher
    School District Of Manatee County Jan 2018 - Jul 2022
    Palmetto, Florida, United States
    As team leader, I was responsible for leading weekly collaborative planning sessions, manage a team of 3-5 members, acted as Secretary for the organization's Leadership Team. I assisted in interview process screening new staff members. Led training sessions for groups of 3-25 members. I performed data analysis to track growth and needs of 20+ students. I planned and prepared standards-based lessons fitting the needs of students. I prepared instructional activities designed to contribute to an actively engaged climate of respect and learning. I facilitated numerous administrative tasks--with daily, weekly, monthly check-ins. I supervised students on campus individually, in small groups, and in whole group instruction. I continuously maintained positive relationships with staff, parents, and students.
  • La Petite Academy
    Lead Teacher
    La Petite Academy Jul 2017 - Dec 2017
    I communicated directly with parents and prospective families to achieve success for all children. I created fun, interactive STEM learning experiences while serving as a mentor to fellow teachers. I ensured the daily care of all children by following all licensing guidelines and implementing company standards.
  • Lexington Children'S Theatre
    Resident Teaching Artist
    Lexington Children'S Theatre Aug 2015 - May 2017
    I acted as contact person for 15+ community after-school theatre programs. Helped drive sales of quarterly classes. I developed and facilitated outreach education programming. I taught onsite and outreach classes locally and throughout Kentucky with students 4-18. I created lesson plans, arts integration residencies, resource materials with education department staff. I researched, created, and edited content for play guides for 10 main stage performances. I executed administrative duties: taking class registrations, correspondence with patrons, and script preparation.
  • Disney Cruise Line
    Youth Activities Counselor
    Disney Cruise Line Sep 2014 - Aug 2015
    I worked within an extremely diverse multi-cultural team. I worked as a front desk receptionist, answered guest queries, set up reservations, and assisted, as needed. I interacted with and supervised all children participating in Youth Activities programs, ages 3-14 years. I facilitated activities independently or with other Youth Counselors, as needed. I provided program support for host-led programs. I assisted with set-up and clean-up for all facilitated activities. I executed clean-up duties upon completion of programs including cleaning and sanitizing of spaces and objects, before, during, and after the facilities were open.
  • Seattle Children'S Museum
    Play Facilitator
    Seattle Children'S Museum May 2014 - Sep 2014
    Seattle, Wa
    I led assigned daily educational programs for children 10 months-10 years. I facilitated spontaneous and lobby activities. I role-modeled imaginative play to caregivers and staff. I maintained and facilitated art activities in the Imagination Studio.
  • Seattle Repertory Theatre
    Education Intern
    Seattle Repertory Theatre Sep 2013 - May 2014
    Administrative duties such as: maintained statistics for education programming, basic data entry, created, tracked and processed contracts and payments for partner teaching artists, and answered the phones. Worked as a front desk receptionist. Stage managed the Young Women Empowered Speak program. Created and facilitated lesson plans, workshops, and resource materials for 11 surrounding schools paralleling the season shows. Directed three high school playwriting projects. Provided hospitality/event planning for programs, e.g.: Teaching Artist Training Lab and Professional Arts Training Program. Facilitated post-show discussions for student matinee program. Completed basic Tessitura data entry.
  • Seattle Children'S Theatre
    Drama School Intern
    Seattle Children'S Theatre Jun 2013 - Aug 2013
    I acted as a teaching artist assistant with a myriad of different professional teaching artists, working with students aged 4-17. I provided both administrative and teaching support. The classes I assisted ranged from skills-based lessons (improvisation, physical comedy, and Shakespeare) to exploratory creative drama.
  • Coterie Theatre
    Teaching Artist
    Coterie Theatre Oct 2012 - Nov 2012
    Kansas City, Missouri Area
    I created and executed course work for two six-week classes: a creative drama class for 5–6 year-olds and an Acting Fundamentals class for 10–12 year-olds. Lesson plans with the younger class ranged from story exploration and process dramas while the older students built skills from given circumstances to tactics.
  • Starlight Theatre
    Education Intern
    Starlight Theatre May 2012 - Aug 2012
    Kansas City, Missouri Area
    The summer of 2012, I helped manage the 10th Blue Star Awards and worked with the Director of Education and the Education Coordinator, focusing on summer educational planning for the Starlight STARS of Tomorrow and “Act Like An Animal” Camp. I organized, prepared, and led groups of students in crafts and activities for the “Act Like An Animal” Camp. I was involved in preparation and organizational duties for both summer and fall programming.
  • Lexington Children'S Theatre
    Teaching Artist
    Lexington Children'S Theatre May 2011 - Aug 2011
    Lexington, Kentucky Area
    During the summer of 2011, I taught lessons on movement, voice, improvisation, and characterization. I co-directed and designed five 20–30 page scripts, including lighting, scenic, sound, and costume elements. The experience focused mainly on body, voice, and imagination, and helped develop character traits and theatrical techniques for students aged 4–16.

Elizabeth Ingram Skills

Education Teaching Artistry Acting Musical Theatre Teaching Drama Theatre Arts Administration Performing Arts Theatrical Production Improvisation Dramaturgy Stage Management Playwriting Event Planning

Elizabeth Ingram Education Details

Frequently Asked Questions about Elizabeth Ingram

What company does Elizabeth Ingram work for?

Elizabeth Ingram works for Workiva

What is Elizabeth Ingram's role at the current company?

Elizabeth Ingram's current role is Customer Success Manager.

What is Elizabeth Ingram's email address?

Elizabeth Ingram's email address is in****@****ols.net

What schools did Elizabeth Ingram attend?

Elizabeth Ingram attended University Of Evansville.

What are some of Elizabeth Ingram's interests?

Elizabeth Ingram has interest in Children, Arts And Culture, Education.

What skills is Elizabeth Ingram known for?

Elizabeth Ingram has skills like Education, Teaching Artistry, Acting, Musical Theatre, Teaching, Drama, Theatre, Arts Administration, Performing Arts, Theatrical Production, Improvisation, Dramaturgy.

Who are Elizabeth Ingram's colleagues?

Elizabeth Ingram's colleagues are Layne Nelson, Erica Pine, Scott Mcnulty, Katherine Rubner, Harman Lamba, Hannah Sakaluk, Faria Nafees.

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