Elizabeth Pulliam Email & Phone Number

Brentwood, TN

Brentwood, TN

Responsible for overseeing recruiting, onboarding, and general training. This position works with each employee’s Direct Supervisor to identify key areas of training needs in both hard and soft skills development and creates Employee Development Plans, which plot a general career path for employees.

Brentwood, TN

Assist new and existing members with changes to database or membership. Manage new and renewal dues/process. Maintain Membership portions of website.Create ads and newsletters.Lead staff for specific committees.Update social media websites. Assist Project Manager where needed.

Brentwood, TN

Processes all applications including, but not limited to, Lifetime Applications, Retired Applications, Leave of Absence, Reactivation and Examination Committee.Reviews, tracks and processes all annual renewals including Maintenance of Certification, Unlimited Life and Life.Reviews and processes verifying board status from all external agencies, which may.

Lexington, KY

Serve as primary lead for the International SPA Association’s (ISPA) customer service efforts as they relate to membership and handle inquiries that require the understanding of ISPA's membership structure, rates, events, member benefits and ISPA resources.Implement the annual membership retention plan and serve as lead for all retention.

Lexington, Kentucky Area

Created and maintained an organized database to develop promotional sales.Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.Routinely answered customer questions regarding merchandise and pricing.Reviewed and updated client correspondence files and scheduling database.

Lexington, Kentucky Area

Answered and quickly redirected up to 100 calls per 8 hours.Politely assisted customers in person and via telephone.Assisted in the maintenance of electronic medical record (filing, Op Reports, test results, home care forms).Interacted with providers and other medical professionals regarding billing and documentation policies, procedures and regulations.

Lexington, Kentucky Area

Processed stray animals through the system by vaccinating the animals and updating paperwork. Called possible owners to reunite animals with owners. Answered the phones, administered shots, and processed payments.

Checked patients in and imported test results. Printed patient's charts and ensured that all insurance and personal information is correct in the system. Processed co-pays and payments. Ordered and stocked clinic supplies and office supplies.Cleaned and straightened the clinic.Filed and sent off all paperwork at the end of the day.

Checked guests in and out of hotel. Processed payments for guest's stay and events attended. Advised guests on what events to attend, attractions to see, restaurants to eat at, and any outside activities in and out of the hotel. Handled guest's complaints and planned and executed amenities to delight hotel guests. Set up reports for front desk managers.

Worked as a wedding consultant assisting bridal parties with planning their wedding schemes.Helped brides choose from hundreds of dresses to find the right wedding dress, accessories, and bridesmaid's dresses for their wedding. Worked as a negotiator of peace between party members. Answered phone calls, process credit applications and sales payments.

Bachelor Of Applied Science (B.A.Sc.), Psychology

General Studies, General Studies

Education record

Activities and Societies: Zeta Lambda Chi, Christian Fellowship Athletes, HOSA, Mayor's Youth Council