Provided statewide long-term case management to 400 Survivors of deceased Military Service Members:- successfully advocated for Survivor issues across the state - promoted Gold Star Family initiatives (Scholarships, License Plates, State Medal of Honor)- assisted Survivors in managing applicable benefit milestones- built and managed a network of state agencies and organizations to maximize available resources and ensure Survivor needs were met- served as Assistant… Show more Provided statewide long-term case management to 400 Survivors of deceased Military Service Members:- successfully advocated for Survivor issues across the state - promoted Gold Star Family initiatives (Scholarships, License Plates, State Medal of Honor)- assisted Survivors in managing applicable benefit milestones- built and managed a network of state agencies and organizations to maximize available resources and ensure Survivor needs were met- served as Assistant Northeast Region Coordinator, Northeast Region Peer Mentor and Trainer across 13 states Show less

Provided functional support for Payroll/HR/Self Service data conversion:- ensured the integrity of data in legacy system and accuracy of the conversion data- worked with end users to educate them on product features and processes to allow for smooth transition

Provided oversight for grant funds and insured accurate and detailed records were maintained and published as required:- generated quarterly progress and closeout reports for the State of Alaska and the Department of Homeland Security- assessed and documented materials, equipment, services, and resources- identified sources of grant funding and developed and/or assisted in the preparation of grant proposals

Lead for strategic and operational integration activities to increase efficiency, effectiveness and quality on newly-operational military installation:- planned, developed, managed and evaluated programs, providing leadership with strategies and initiatives in the re-start of a small installation- completed major reports to Department of the Army on staffing and support capabilities

Provided project management for implementation of PeopleSoft HRMS for 20k employees, coordinating with the bank’s financial and technology teams’ implementations. Managed subsequent data conversion of 4k new employees:- evaluated and analyzed business impact of transition to new application - led requirements gathering, fit/gap, configuration, testing and training- served as liaison between Payroll, HR, Benefits and IT; ensuring business requirements and issues were addressed… Show more Provided project management for implementation of PeopleSoft HRMS for 20k employees, coordinating with the bank’s financial and technology teams’ implementations. Managed subsequent data conversion of 4k new employees:- evaluated and analyzed business impact of transition to new application - led requirements gathering, fit/gap, configuration, testing and training- served as liaison between Payroll, HR, Benefits and IT; ensuring business requirements and issues were addressed through technology and/or business process redesign- created weekly status reports identifying progress, next steps and key issues for division and ERP management teams- identified, prioritized, escalated (as necessary) and facilitated resolution of project issues, including extensive communication and partnering with end-users in diagnosing and resolving system problems- assisted in development and deployment of Portal application (intranet) in advance of self-service release including development of scripts and parameters for stress testing- managed conversion weekend and supported rollout activities- managed on-going activities concerning conversion, payroll operations issues, self-service and subsequent data conversions Show less