Elizabeth Torres Email and Phone Number

Providing support to the Director who oversees Professional Learning and Development and Recruitment and Retention department. Key responsibilities include managing phone calls and emails, overseeing department payroll, budgets, supplies, purchase orders, and credit card reconciliations, scheduling, and arranging travel, as well as generating daily reports and documents. Accomplishments: Assisted with the implementation and success of New Employee Orientation by creating documents that would be given during onboarding. Created spreadsheet that was used by employment specialists, and other staff. Determined weekly trainings for scheduled orientations, arranged locations, and communicated with presenters.

Supervises a staff of three direct reports to conduct full-cycle recruitment and manage client relations for several large clients including Brevard County Schools and Brevard County Parks and Recreation. Manages the full-cycle recruitment of candidates based on client needs and requirements; utilizes external sources such as Indeed, government websites, local partnerships, and referrals to attract and retain qualified candidates.Evaluates candidate qualifications according to client specifications and conducts interviews to ensure candidate fit; verifies education and credentials based on client requirements.Establishes and maintains relationships with clients to determine hiring needs and develop recruitment plans or make adjustments according to contract specifications; provides new client set-up with invoicing, timesheets, etc.Evaluates effectiveness of programs and services offered to clients; develops solutions for improvement in addition to creating and implementing new products and services designed to meet client needs and support business strategies.Maintains positive working relationships with temporary staff in effort to reduce turnover and encourage annual return of seasonal staff; collaborates with clients to address issues related to employee performance.Prepares weekly payroll including time card verification; overtime review and pay adjustments; creates and maintains reports within Excel and COATS, SQL to review weekly billing and utilization, fingerprinting and confirmed staff.Responds to requests for proposal (RFP’s) and communicates services offered, price quotes and processes to prospective clients; reviews contact requirements and related documentation.Establishes fingerprinting services for clients in effort to streamline hiring processes, increase company revenue and decrease client costs.

Collaborated with assigned clients to evaluate hiring needs and perform full-cycle recruitment of qualified staff by utilizing industry best practices. Utilized external job boards (Indeed, CareerBuilder, etc.) to attract and retain qualified candidates based on client requirements and needs; conducted interviews and assigned new hires based on candidate fit.Maintained positive working relationships with clients and temporary staff to ensure business continuity, client satisfaction and fulfill vacancy requirements in a timely manner.Administered pre-employment processes including drug testing, fingerprinting in addition to communication of staff assignment information and collection of required documentation.Assisted with weekly payroll preparation by ensuring receipt of time cards and reviewing for accuracy; entered data and conducted follow up as necessary for missing information.