Elizabeth Johnny Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Managed and maximized the revenue generated from assigned portfolio• Contributed actively towards achieving Quarterly and Annual team goals. • Managed the Wedding portfolio of the property.• Worked closely with the Events and Culinary teams for Event and Group Operations, Menu Preparation and presentation.• Coordinated with the revenue team for Group Room Rates after thorough lead qualification.• Confirmed important corporate groups to cover the gap to goal.• Acquired experience in the sales process of a luxury property

Bengaluru Area, India

• Generated, managed and reported revenue for the respective center.• Assisted management in hiring and allocation of staff for different centers. • Established and implemented operational procedures for the center and staff• Managed all day-to-day operations, marketing activities and social media accounts of the center• Prepared and presented Weekly and Monthly reports for the Head Office.• Directly oversaw the maintenance of the facility/equipment at the gym• Trained the staff on daily operations of the center and reported the progress of each staff member to the management. • Repeatedly named as the highest producing revenue center.• Chosen to lead a project to improve Customer Satisfaction initiated by the CEO

• Maximized revenue by achieving individual and team goals• Acquired hands on experience in menu crafting and operations of all scale events• Acquired in-depth knowledge in Opera through training and practice.• Managed accounts from the property’s catchment area and major metropolitan cities.• Gained thorough expertise in managing Social and Wedding clients• Completed Marriott’s Manager’s Development Program and a project on the analysis of Lost Business for the hotel.• Repeatedly recognized by the Management for Sales Process, Business Closing and for participating in HR initiated activities• Achieved 125% above the assigned Annual Goal in 2016• Awarded Brilliant Executive of the year 2015 and Brilliant Executive of the month August 2015• Repeatedly recognized by the clients for relationship management• Led trainings for the Sales Team

Bengaluru Area, India

Kolkata Area, India

• Maintaining and developing relationships with existing customers in person, via telephone calls and emails• Cold calling to arrange meetings with potential customers to prospect for new business• Business Development & Expansion of Accounts• Responding to incoming email and phone enquiries• Negotiating the terms of an agreement and closing sales• Negotiating on price, costs, itinerary and specifications with the procurement teams• Promoting Travel Packages

Goa

• Integral part of the pre-opening team of the resorts within Goa (Brands – Novotel, Grand Mercure)• Completed Accor’s pre-opening sales training• Receive, convert and manage all incoming wedding queries to achieve targets and maximize revenue• Receive, convert and manage all incoming direct corporate and leisure queries to achieve targets and maximize revenue• Co-ordinate with all concerned departments after the signing of an event contract.• Ensure the complete administration and execution of all planned events• Preparation and compilation of department (Sales) SOPs.• Conduct competition analysis.• Arrange and carry out detailed Site Inspections of the resort for prospects clients

Bangalore, India

Completed a 6 weeks internship program in the Human Resource department.

Masters In International Business, International Business, A

Core Subjects: • Project Management (with MS-Project) • International Human Resource Management • Advanced Computer Applications.

Bachelor Of Computer Application, Computer Programming, Specific Applications

High School, Science