Elizabeth Lantz Email and Phone Number
Product Manager with 7 years of experience delivering profitability through data-driven insights, creative implementations, and a customer-centric approach. Skilled in identifying process efficiencies and fostering effective communication and collaboration across teams. Passionate about driving results and leveraging customer understanding to develop innovative solutions.
Quantum Metric
View- Website:
- quantummetric.com
- Employees:
- 454
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Senior Customer Success Business ConsultantQuantum MetricUnited States -
Customer Success Business ConsultantQuantum Metric Dec 2023 - Present -
Product Manager, OptimizationFull Beaker, Inc. Aug 2022 - Dec 2023-Lead monetization initiatives from ideation to implementation, driving profitability and maximizing revenue on themortgagereports.com-Establish OKRs to baseline and measure conversion and revenue, author monetization product roadmap to realize business objectives and streamline user experience.-Drove procurement of test management software through interviewing stakeholders, gathering requirements, and creating an RFP. -
Optimization AnalystFull Beaker, Inc. Sep 2020 - Aug 2022-Define, document, and implement end-to-end A/B testing processes, encompassing design and execution, analysis, and presentation of findings.-Retrieve and analyze test results using SQL, Excel, and Python, extract learnings to help illustrate user preferences, and convey statistical results to non-technical stakeholders. -
Content ManagerPetco Nov 2019 - Apr 2020San Diego, California, United States-Managed content updates for the highest visibility pages on Petco.com: Homepage and Salepage. Forecasted and analyzed page performance using multi-variant testing, algorithms, and logistical regression.-Synthesized marketing and leadership priorities with data-driven design. Wireframed daily site content updates and coordinated cross-functional execution between creative, marketing, site merchandising, and dev. Simplified analytics tagging nomenclature and eliminated duplicative Adobe metrics to increase company-wide site metric consistency.-Reinvented the content management process by streamlining workflow and identifying and eliminating ineffective meetings and tools. Built increased agility into the process to improve ability to accurately execute and report ad- hoc changes in response to business needs. -
Site Experience AnalystPetco Feb 2019 - Nov 2019San Diego, California, United States-Worked closely with IT to launch Petco’s first online pharmacy. Provided analytics and coordinated product enhancement prioritization and timing between internal Petco teams and a third-party pharmacy.-Produced dashboards, tools, queries, and reports for analyzing and summarizing new customer acquisition, promotional and marketing effectiveness. Versed in finding patterns and trends in complex, multivariable data sets.-Designed and prioritized A/B tests using site metrics, market research, customer feedback, and competitive analysis. Presented results and actionable insights to directors and executive staff using data visualization.- Results- Drove a +655 bps lift in pharmacy conversion from March-November 2019 through site experience optimization, marketing, and promotional initiatives. -
Assistant Analyst Site MerchandiserAbercrombie & Fitch May 2016 - Feb 2019Columbus, Ohio Area•Merchandise Hollister Girls product to the domestic and international sites; manage, and audit the online assortment from the beginning to the end of product lifecycle.•Create the seasonal site taxonomy by working cross-functionally to maximize SEO value, minimize customer friction, and support marketing initiatives.•Implement process improvements by identifying efficiency opportunities, developing new workflows, and managing implementation.•Coordinate workflow of merchants, photo studio, and copy to prepare products for set.•Execute A/B tests and utilize site metric analysis to optimize linking strategy, sale execution, and sorting method on gird page.•Provide site enhancement requirements to development team and perform UAT prior to releases.•Monitor SEO performance, identify areas of opportunity, and initiate improvements. •Maintain and present competitive website analysis through patterning. -
Treatment CoordinatorRichard Bowen Dds Jan 2015 - May 2016Columbus, Ohio•Explain treatment plans to patients, oversee financial arrangements, and facilitate communication between clinical staff and patients.•Manage the accounts payable/receivable, track and inform staff of production and collection numbers, present areas of financial opportunity.•Oversee external marketing by hosting promotional events, building positive relations with local businesses, and distributing business information.•Develop social media presence through Facebook and Instagram, make regular improvements to business website.•Dental assist surgeries, basic and major restorations, and endodontic treatments. Trained in X-rays and sterilization procedures.
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Sales AssociateNordstrom May 2014 - Jan 2015 -
Certified Nursing AssistantClemson Downs May 2013 - May 2014
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Medical InternConsultorio Baron Jan 2013 - Apr 2013Valparaiso, Chile•Executed administrative duties such as: greeting patients, locating and filing medical records, and preparing patients for doctor consultations.•Performed EKGs, patient assessments, wound dressing, and medical charting. •Established Spanish proficiency through interacting with coworkers and patients.
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Teacher'S AssistantClemson University Mar 2012 - Jan 2013•Assisted the head of the Language and International Health Department with academic and administrative duties such as course instruction, grant writing, and student mentoring.•Increased program publicity and growth by recruiting expert academic speakers in the health field for biannual symposiums.•Fostered and maintained alumni relations through sending regular department newsletters and hosting alumni networking events. -
Customer Service RepresentativeGolf Car Company May 2012 - Sep 2012•Managed reservations and golf car sales, dispatched invoices, collected payments, and balanced client account ledgers.•Directed transport and delivery of hundreds of golf cars to various large-scale national events; managed inventory and delegated maintenance needs.•Performed administrative duties, addressed customer service needs, and facilitated business negotiations with clients.
Elizabeth Lantz Education Details
Frequently Asked Questions about Elizabeth Lantz
What company does Elizabeth Lantz work for?
Elizabeth Lantz works for Quantum Metric
What is Elizabeth Lantz's role at the current company?
Elizabeth Lantz's current role is Senior Customer Success Business Consultant.
What schools did Elizabeth Lantz attend?
Elizabeth Lantz attended Clemson University, The Ohio State University, Pontificia Universidad Católica De Valparaíso.
Who are Elizabeth Lantz's colleagues?
Elizabeth Lantz's colleagues are Annette Caputo, Spencer Lewis, Alondra G., Roxanne Trenk, Cdr, Amiel Del Castillo, Jessica Goddard, Pmp, Jason Viger.
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