Elizabeth Lantz
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Elizabeth Lantz Email & Phone Number

Senior Customer Success Business Consultant at Quantum Metric
Location: United States 13 work roles 3 schools
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Current company
Role
Senior Customer Success Business Consultant
Location
United States
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Elizabeth Lantz is listed as Senior Customer Success Business Consultant at Quantum Metric, a with 454 employees, based in United States. AeroLeads shows a matched LinkedIn profile for Elizabeth Lantz.

Elizabeth Lantz previously worked as Customer Success Business Consultant at Quantum Metric and Product Manager, Optimization at Full Beaker, Inc.. Elizabeth Lantz holds Bachelor Of Science (Bs), Language And International Health, Senior from Clemson University.

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Quantum Metric

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Profile bio

About Elizabeth Lantz

Product Manager with 7 years of experience delivering profitability through data-driven insights, creative implementations, and a customer-centric approach. Skilled in identifying process efficiencies and fostering effective communication and collaboration across teams. Passionate about driving results and leveraging customer understanding to develop innovative solutions.

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Quantum Metric
Quantum Metric
Senior Customer Success Business Consultant
United States
Employees
454
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13 roles

Elizabeth Lantz work experience

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Senior Customer Success Business Consultant

United States

Customer Success Business Consultant

Current
Dec 2023 - Present

Product Manager, Optimization

-Lead monetization initiatives from ideation to implementation, driving profitability and maximizing revenue on themortgagereports.com-Establish OKRs to baseline and measure conversion and revenue, author monetization product roadmap to realize business objectives and streamline user experience.-Drove procurement of test management software through interviewing stakeholders, gathering requirements, and creating an RFP.

Aug 2022 - Dec 2023

Optimization Analyst

-Define, document, and implement end-to-end A/B testing processes, encompassing design and execution, analysis, and presentation of findings.-Retrieve and analyze test results using SQL, Excel, and Python, extract learnings to help illustrate user preferences, and convey statistical results to non-technical stakeholders.

Sep 2020 - Aug 2022

Content Manager

San Diego, California, United States

-Managed content updates for the highest visibility pages on Petco.com: Homepage and Salepage. Forecasted and analyzed page performance using multi-variant testing, algorithms, and logistical regression.-Synthesized marketing and leadership priorities with data-driven design. Wireframed daily site content updates and coordinated cross-functional execution between creative, marketing, site merchandising, and dev. Simplified analytics tagging nomenclature and eliminated duplicative Adobe metrics to increase company-wide site metric consistency.-Reinvented the content management process by streamlining workflow and identifying and eliminating ineffective meetings and tools. Built increased agility into the process to improve ability to accurately execute and report ad- hoc changes in response to business needs.

Nov 2019 - Apr 2020

Site Experience Analyst

San Diego, California, United States

-Worked closely with IT to launch Petco’s first online pharmacy. Provided analytics and coordinated product enhancement prioritization and timing between internal Petco teams and a third-party pharmacy.-Produced dashboards, tools, queries, and reports for analyzing and summarizing new customer acquisition, promotional and marketing effectiveness. Versed in finding patterns and trends in complex, multivariable data sets.-Designed and prioritized A/B tests using site metrics, market research, customer feedback, and competitive analysis. Presented results and actionable insights to directors and executive staff using data visualization.- Results- Drove a +655 bps lift in pharmacy conversion from March-November 2019 through site experience optimization, marketing, and promotional initiatives.

Feb 2019 - Nov 2019

Assistant Analyst Site Merchandiser

Columbus, Ohio Area

•Merchandise Hollister Girls product to the domestic and international sites; manage, and audit the online assortment from the beginning to the end of product lifecycle.•Create the seasonal site taxonomy by working cross-functionally to maximize SEO value, minimize customer friction, and support marketing initiatives.•Implement process improvements by identifying efficiency opportunities, developing new workflows, and managing implementation.•Coordinate workflow of merchants, photo studio, and copy to prepare products for set.•Execute A/B tests and utilize site metric analysis to optimize linking strategy, sale execution, and sorting method on gird page.•Provide site enhancement requirements to development team and perform UAT prior to releases.•Monitor SEO performance, identify areas of opportunity, and initiate improvements. •Maintain and present competitive website analysis through patterning.

May 2016 - Feb 2019

Treatment Coordinator

Richard Bowen Dds

Columbus, Ohio

•Explain treatment plans to patients, oversee financial arrangements, and facilitate communication between clinical staff and patients.•Manage the accounts payable/receivable, track and inform staff of production and collection numbers, present areas of financial opportunity.•Oversee external marketing by hosting promotional events, building positive relations with local businesses, and distributing business information.•Develop social media presence through Facebook and Instagram, make regular improvements to business website.•Dental assist surgeries, basic and major restorations, and endodontic treatments. Trained in X-rays and sterilization procedures.

Jan 2015 - May 2016

Sales Associate

May 2014 - Jan 2015

Certified Nursing Assistant

Clemson Downs
May 2013 - May 2014

Medical Intern

Consultorio Baron

Valparaiso, Chile

•Executed administrative duties such as: greeting patients, locating and filing medical records, and preparing patients for doctor consultations.•Performed EKGs, patient assessments, wound dressing, and medical charting. •Established Spanish proficiency through interacting with coworkers and patients.

Jan 2013 - Apr 2013

Teacher'S Assistant

•Assisted the head of the Language and International Health Department with academic and administrative duties such as course instruction, grant writing, and student mentoring.•Increased program publicity and growth by recruiting expert academic speakers in the health field for biannual symposiums.•Fostered and maintained alumni relations through sending regular department newsletters and hosting alumni networking events.

Mar 2012 - Jan 2013

Customer Service Representative

Golf Car Company

•Managed reservations and golf car sales, dispatched invoices, collected payments, and balanced client account ledgers.•Directed transport and delivery of hundreds of golf cars to various large-scale national events; managed inventory and delegated maintenance needs.•Performed administrative duties, addressed customer service needs, and facilitated business negotiations with clients.

May 2012 - Sep 2012
Team & coworkers

Colleagues at Quantum Metric

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3 education records

Elizabeth Lantz education

Bachelor Of Science (Bs), Language And International Health, Senior

Activities and Societies: Zeta Tau Alpha 2012-2013 President of the Language and International Health Society

FAQ

Frequently asked questions about Elizabeth Lantz

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What company does Elizabeth Lantz work for?

Elizabeth Lantz works for Quantum Metric.

What is Elizabeth Lantz's role at Quantum Metric?

Elizabeth Lantz is listed as Senior Customer Success Business Consultant at Quantum Metric.

Where is Elizabeth Lantz based?

Elizabeth Lantz is based in United States while working with Quantum Metric.

What companies has Elizabeth Lantz worked for?

Elizabeth Lantz has worked for Quantum Metric, Full Beaker, Inc., Petco, Abercrombie & Fitch, and Richard Bowen Dds.

Who are Elizabeth Lantz's colleagues at Quantum Metric?

Elizabeth Lantz's colleagues at Quantum Metric include Irene Gasparotto, Rocío Martínez Martínez, Alex Blackburn, Jessica Crump, and Annette Caputo.

How can I contact Elizabeth Lantz?

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What schools did Elizabeth Lantz attend?

Elizabeth Lantz holds Bachelor Of Science (Bs), Language And International Health, Senior from Clemson University.

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