Elizabeth Davis Email and Phone Number

Served as Chief of Staff and advisor to Tanzu Senior Vice President. Provided strategic communications counsel to support globally diverse teams and customers. Administered annual employee surveys, analyzed findings, and measured progress. Drafted data-driven proposals, KPIs, and OKRs to identify goals, remediate shortcomings, and increase inclusion and morale. Initiated engagement programs to advance leadership, cross-functionality, and team organization. Managed all aspects of monthly and quarterly all-team meetings and leadership offsites, (e.g., strategy, presentations, and logistics).Developed and deployed strategic plans. Generated highly consumed messaging that continuously enhanced the global support team and customer experience and enabled seamless service delivery. Amplified development and training efforts. Implemented DEI, change management, and organizational development programs that advanced departmental objectives. Crafted proactive programs and communications to build engagement, awareness, and interaction. Established retro and survey processes. Gathered data to track and measure campaign and tactic effectiveness and gauge employee satisfaction.Authored and edited SEO-focused content (e.g., newsletters, press releases, presentations, blog posts, scripts, and executive emails). Aligned complex strategic communications with appropriate media, channels, outcomes, and objectives to ensure tactics were timely, in-scope, branded, and on message.Designed and launched intranet and external website/online community, including case interface and presentations for customer onboarding and lifecycle needs. Improved customer and employee online experience via UX and IA research and testing. Increased organizational presence and awareness through targeted social media campaigns.

Created an innovative TSIA award-winning Diversity, Equity, and Inclusion program, which included monthly events, workshops, and a globally distributed volunteer council. Administered annual $100K budget. Produced dynamic communications, resources, and education thought pieces to meet employee engagement objectives. Oversaw vendor and matrixed reporting relationships. Produced a company-wide guest speaker program and handled $15K honoraria, contracts, publicity, and interview duties.Developed program strategy. Administered DEI council and monthly educational events. Produced extensive communications, a resource guide, education, and awareness thought pieces in partnership with company-wide DEI representatives. Consulted with partners from across the enterprise to share best practices and replicate the program. Measured campaign and tactic effectiveness.Provided communications counsel and coaching for management. Generated effective and strategic messaging in support of a diverse global workforce and customer base.Deployed and managed strategic communications plan and collateral design to continuously improve the customer experience and enable the global support team to deliver service and support more easily.Provided communications, DEI, change management, and organizational development counsel to advance objectives, the global customer experience, people development and training, and feedback.

Launched organization-wide Diversity, Equity & Inclusion campaign. Manage program strategy, which includes DEI council and monthly educational events. Produce extensive communications, a resource guide, education and awareness thought pieces in partnership with company-wide DEI representatives.Provide communications counsel and coaching for management. Generate effective and strategic messaging in support of a diverse global workforce and customer base. Concurrently run monthly exchanges and all-hands meetings to advance leadership and organization-wide objectives.Deploy and manage strategic communications plan and collateral design to continuously improve the customer experience and enable the global support team to deliver service and support more easily.Provide communications, DEI, change management, and organizational development counsel to advance objectives, the global customer experience, people development and training, and feedback.Design and align complex communications media and channels with the corporate brand. Ensure and enforce brand standards that map tactics to corporate strategies.Consult on design and content creation for support website and relaunch, as well as online community with support case interface, customer onboarding presentations, and intranet development.Establish processes and conduct retros to track and measure campaign and tactic effectiveness.

Provided communications, change management, and organizational development counsel for Pivotal's Support Enablement team. Advanced the customer experience, community management, people development and training, and feedback.Managed strategic communications plan creation and collateral design of materials that continuously improve the digital customer experience, and enable the global customer support team to more easily deliver service and support.Provided communications counsel and coaching for executives and managers. Generated effective and strategic messaging in support of a diverse global workforce and customer base.Designed and aligned complex communications media (e.g., presentations, web pages, newsletters, and videos) and channels with the corporate brand. Ensured and enforced brand standards and mapping of tactics to corporate strategies.Consulted on design and content creation for Pivotal’s support home page relaunch, online community with support case interface, customer onboarding presentation, and intranet page development.Developed strategy and managed and launched communications campaigns in support Pivotal’s Customer Experience Journey Mapping program, Knowledge Management and Knowledge Centered Services initiative (including an associated recognition and rewards gamification program), Supported Community relaunch, Ask Me Anything (AMA) sessions and All-Hands sessions.Established processes and conducted retros to track and measure the effectiveness of communications campaigns and associated tactics.

Education and Advocacy Non-ProfitDeveloped education and advocacy plans, communications goals, strategies, and PR campaigns. Authored compelling stories and deployed successful programs and tactics that furthered organizational objectives. Messaging reached over 16,000 community members in the Pacific Northwest.Established regional branding. Ran social media campaigns that connected with more than 7,500 people; cross-posting reached national and international audiences of more than 1.2 million.Facilitated educational and cultural event programming and planning phases that engaged more than 900 attendees. Supervised volunteer staff and vendors. Met all annual event and fundraising targets; maintained donor database, plans, and budgets.Communicated mission-driven objectives. Assessed communications outreach results and effectiveness using metrics and shared best practices with 18 U.S. and international sites.

Communications, Aerospace IndustryAuthored and edited communications campaigns and implemented tactics to support the company and wholly-owned subsidiaries. Provided strategic communications counsel to senior leadership.Created informative and compelling content for external and internal audiences, including executive presentations, speeches, scripts, and videos. Wrote news and feature articles for a full-color print magazine with a circulation of 300,000+ and digital content for internal sites that reached 165,000 employees daily.Amplified team morale, collaboration, and communication using engagement, change management, and systems thinking approach. Improved intranet usability and accessibility via IA and UX design and testing.Collaborated with creative designers and vendors to produce full-color printed materials and event-related collateral. Coordinated matrixed and cross-functional teams, assessed project capacity, and oversaw budgets up to $250,000 as part of production.Drafted scoping, milestone, and tracking metrics for Creative Services to manage internal writing projects. Used feedback and after-action reviews to measure project success.Managed logistics for quarterly all-employee team meetings and international journalists’ media tours. Developed comprehensive media training.Increased awareness, engagement, and performance for 25-to 100-person teams in the Security and Intellectual Property departments through organizational development and change management initiatives. Launched focus and listening groups, communities of practice, and knowledge sharing for more than 50 Creative Services employees.

Communications, Aerospace IndustryAuthored and edited communications campaigns and implemented tactics to support the company and wholly-owned subsidiaries. Provided strategic communications counsel to senior leadership.Created informative and compelling content for external and internal audiences, including executive presentations, speeches, scripts, and videos. Wrote news and feature articles for a full-color print magazine with a circulation of 300,000+ and digital content for internal sites that reached 165,000 employees daily.Amplified team morale, collaboration, and communication using engagement, change management, and systems thinking approach. Improved intranet usability and accessibility via IA and UX design and testing.Collaborated with creative designers and vendors to produce full-color printed materials and event-related collateral. Coordinated matrixed and cross-functional teams, assessed project capacity, and oversaw budgets up to $250,000 as part of production.Drafted scoping, milestone, and tracking metrics for Creative Services to manage internal writing projects. Used feedback and after-action reviews to measure project success.Managed logistics for quarterly all-employee team meetings and international journalists’ media tours. Developed comprehensive media training.Increased awareness, engagement, and performance for 25-to 100-person teams in the Security and Intellectual Property departments through organizational development and change management initiatives. Launched focus and listening groups, communities of practice, and knowledge sharing for more than 50 Creative Services employees.