Elizabeth Hinkle Email & Phone Number

Overland Park, Kansas, United States

Manage and develop a team of professional services associates on Netsmart's myInsight productLeverage appropriate staffing models to balance project quality and revenue targets; ensure timely, clear communication to all stakeholders and clientsWork across the matrix to solve client problems and deliver business resultsDevelop and deliver strategies to improve individual client health and overall experienceDrive continuous improvement efforts internally and on client-specific engagementsSupport associates accountable for sales pipeline to reach quarterly bookings targets by leveraging client relationships

Overland Park, Kansas, United States

Provide expert on-demand support for post-live customers on the myEvolv EMR Solution - Includes but is not limited to: - Solution design consulting as client's business models change over the years - Design and delivery of EMR system changes - Custom report design using SQL virtual views - Managing project delivery timelines and budgets - Assistance with net new EMR solution design and buildCoach and mentor for internal solution team - Created new team meeting format that enables continued learning and collaboration on team - Formal mentor for numerous associates providing solution training and career guidanceWork with internal product teams on the design of new product functionality - Provide feedback and testing for new functionality - Aide in training expanded consulting team on enhanced features

Overland Park, Kansas

Overland Park, Ks

Overland Park, Ks

LeaseTeam, Inc. is a leading provider of software solutions for the financial services industry.-Manage LeaseTeam existing account relationships serving as the lead point of contact for both product and program support-Identify and recommend new products and services based on account growth plans and business need-Create and maintain strategic account plans

Overland Park, Ks

- Provided best practice recommendations for agencies implementing the myEvolv EMR solution-Validated requirements for changes to business processes and recommended solutions that enabled the client's organization to achieve its goals-Conducted on-site and Webinar based trainings as well as created manuals for each training event-Acted as a liaison between clients and internal support teams-Assisted in troubleshooting technical issues throughout the implementation process and post production

Overland Park, Ks

-Led solution training events for client organization’s leaders both remotely and onsite in addition to coordinating resources, schedules and training agendas-Provided consulting with Netsmart client’s on solutions, testing, knowledge transfer, and troubleshooting -Managed engagement scope, budget, and client’s expectations -Simultaneously managed analyst responsibilities across multiple client solution implementations and projects

- Created and optimized direct-response media schedules- Negotiated rates for media placements- Researched and tested new opportunities for traditional advertisements for clients- Worked with a team to monitor success of media schedules- Maintained strong communication both internally and with external vendors

Lenexa, Ks

Analyzed performance-based reporting associated with media buysAccurately entered performance-based data used to identify trendsExecuted research, compiled data for plan book, and proposed media plan for intern projects