Robert Hardy Email & Phone Number

Springfield, Missouri, United States

-- Analyze processes and assist in process creation-- Determine operational efficiencies/deficiencies -- Create optimization models-- Assist with project management-- Build internal/external relationships to deliver a better service

Springfield, Missouri, United States

– Managed the Revenue Cycle (RC) team and educated clients on the entire RC process—intake, referral, and payment reconciliation– Continuously updated RC policies and procedures– Reviewed A/R for all agencies and identified trends to ensure maximum reimbursement– Developed best practices for RC billing processes– Acted as a liaison between clients and.

Springfield, Missouri, United States

– Managed the Revenue Cycle (RC) team and educated clients on the entire RC process—intake, referral, and payment reconciliation– Designed and continuously updated RC policies and procedures– Reviewed A/R for all agencies and identified trends to ensure maximum reimbursement– Partnered with multiple clearinghouses and helped develop a new clearinghouse to.

Springfield, Missouri, United States

– Designed education for home health software users through documentation and webinars– Developed a set of repeatable training procedures for other consultants– Served as a Subject Matter Expert who collaborated with other divisions to develop products and generate sales

Springfield, Missouri, United States

– Managed daily office activities and finances– Coordinated event bookings and managed travel schedules– Developed organizational guidelines and templates

Ozark, MO

- Developed new sales relationships as well as cultivated existing client relationships.- Served as Team Leader for managing and training all new executives on day to day responsibilities and activities.- Managed the training and implementation process for new clients and scheduled proper training on new products and services for existing clients..

- Trained new and existing staff on the every day operations of the organization.- Increased profitability of the company and was quickly promoted to new branches.- Managed branch staff and provided quality customer service.- Skilled in Marketing Techniques including 'Cold Calling.'- Adapted to new marketing styles and requirements quickly.

- Prepared medications under the direction of the pharmacist.- Managed inventory, incoming shipments, accompanying paperwork and organized delivery schedules.

B.B.A, Marketing

Activities and Societies: Sigma Nu Fraternity

Education record