• Secured timely FDIC and DFPI approvals for numerous branch and facility projects by managing regulatory filings and integrating information from various functional areas.• Optimized compliance by aligning business objectives with regulatory licensing requirements and coordinating application activities across business units.• Achieved clearance for a branch relocation by drafting a compelling letter to California's State Historic Preservation Officer about a building's condition and historical status. • Gained permission from the Illinois Department of Banking to solicit trust services by assisting attorneys and business partners in demonstrating the sufficiency of an existing office license.• Ensured regulatory compliance by delivering daily notices and updates to the DFPI and FDIC regarding a significant number of pandemic-related branch closures.• Achieved over 30 filing approvals from federal and state regulatory bodies, with a 100% on-time submission rate within 12 months.• Maintained 100% compliance across all branches by delivering over 300 temporary closure notices to the FDIC and DFPI during the height of the pandemic.• Secured timely federal and state approvals for numerous branch and facility projects by managing regulatory filings and integrating information from various functional areas.• Advised clients on federal and state law compliance by translating complex regulations into actionable guidance, empowering clients to navigate the regulatory environment confidently.• Enhanced operational efficiency by maintaining and optimizing shared tools and resources, improving standard processes, and managing statistical reports to accurately track key metrics and trends.• Improved document management for regulatory examinations by organizing the system for materials, ensuring that responses were accurately documented, tracked, and reported.

• Implemented the department's new billing and matter management system by coordinating team and vendor activities, streamlining onboarding, and training attorneys and staff.• Maintained seamless payment processing to law firms and vendors by overseeing data migration to a new system, demonstrating strong implementation skills, and meeting deadlines.• Successfully passed an independent audit by implementing a system to manage legal expenses. Acted as key contributor by addressing auditor inquiries and providing essential documentation.

Supported Chief Litigation Counsel• Conducted research of incoming legal documents served on the Bank.• Assisted in streamlining process to capture data to meet litigation-reporting requirements.• Coordinated discovery efforts to collect electronically stored information.