Ellen Busch Email & Phone Number

Denver, Co, Us

Nashville, Tennessee, Us

Medaxion is a leading software provider that improves operating room and anesthesia performance. Specific job functions include the following: • Provided training and education on using Medaxion Pulse, an anesthesia-specific Certified EHR Technology (CEHRT) application, at HCA and various healthcare facilities across the U.S.• Participated in all stages of the implementation process.• Trained anesthesia clinicians on the application during the orientation phase prior to "go-live."• Supported providers using the electronic anesthesia record within clinical settings (e.g., OR, Pre-Op, PACU, NICU) for pre-op, intra-op, and post-op entry, follow-up, and monitoring.• Successfully implemented and facilitated the adoption of the Medaxion Pulse platform.

Gilbert, Arizona, Us

Nevoa is a leading medical device company specializing in disinfection products. Specific job functions included the following: • Organized, planned, and conducted clinical education and product training by answering questions, hosting webinars, and visiting clinical practices on-site. • Demonstrated training effectiveness through systematic program evaluation and continuous improvement strategy.• Provided product training and in-service training to end-users and healthcare staff.• Conducts instructor-led and virtual classroom training according to established instructional standards, programs, and methods.• Owned the entire relationship with assigned clients, including on-boarding, implementation, training, adoption, retention, and satisfaction• Established relationships as a trusted and strategic advisor to help ensure the continued value of our products and services• Worked directly with customers to enhance their overall user experience with our medical device products.• Practices good classroom management techniques to handle a variety of classroom situations.• Maintains knowledge of new methods and techniques for training.• Performs periodic reviews of the overall effectiveness of the product training program for continuous improvements.• Assessed the effectiveness of training and development through surveys, interviews, focus groups, and communication with managers, clinical staff, and internal leaders.

Kingswinford, West Midlands, Gb

Handicare is a leading international company based in Sweden that manufactures medical devices, safe patient-handling equipment, ceiling lifts, floor lifts, patient slings, and other solutions for repositioning patients. Specific job functions included the following: • Served as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting both.• Reviewed the customer journey, determined how it’s supported, and used a consultative approach to help clients overcome issues and achieve their goals. • To ensure timely deliverables and facilitate interaction and workflow among project team members, including third-party service providers.• Collaborated, problem-solve, and/or strategize with team members on upcoming client meetings• Worked with sales and marketing teams to boost customer referrals and develop case studies. • Used adult learning delivery techniques and general principles of adult learning to deliver exciting and engaging training solutions. • Delivered clinical education training for the third-largest customer in North America.• Part of a cross-functional team involved in R&D and product design.

Master'S Degree, Business Administration And Management, General

Bachelor'S Degree, Health Services/Allied Health/Health Sciences, General