Ellen Hoffman Email & Phone Number

Raleigh-Durham, North Carolina Area

• Assist in preparation of business related contracts with insurers, affiliates, vendors, and providers• Analyze contracts to identify potential areas of risk and ensure fulfillment of contractual obligations• Collaborate with internal and external teams and legal/regulatory resources regarding solutions to address potential legal, contractual and regulatory issues• Manage corporate entity governance, including licensure filings and renewals in 28 states• Research health care and related regulations using various hardcopy and electronic resources• Prepare and submit application for health insurance license in California, including 87 exhibits

Raleigh-Durham, North Carolina Area

• Work with adjusters, employers and attorneys to represent the interests of Defendants. • Perform detailed analysis of files to ascertain potential areas of risk and exposure to liability.• Analyze medical records and prepare detailed summaries of medical treatment.• Prepare settlement agreements, motions, contentions, discovery responses, and correspondence.• Consistently meet monthly, quarterly and annual billable hour goals.

Raleigh-Durham, North Carolina Area

• Prepared pleadings, discovery requests and responses, and other documentation relevant to personal injury cases and identify issues to be addressed prior to mediation and trial. • Served as primary point of contact for clients, attorneys, court officials and medical providers for all assigned cases.

Raleigh-Durham, North Carolina Area

• Responsible for project workflow within the department, including assignment of projects to staff, monitoring of progress on all projects, and creation of monthly reports for management.• Served as lead for multiple projects, including reconciliation of sample inventory audit data and ongoing assessment of corporate compliance with federal drug sampling regulations.• Trained incoming sales representatives regarding proper procedures for handling of sample inventory pursuant to federal regulations and company policy.• Served as departmental liaison with multiple departments and vendors and provided consultation and training to existing GlaxoSmithKline sales representatives.• Created and distributed oral and written departmental communications.• Developed Standard Operating Procedures manual for Sample Compliance department.

Raleigh-Durham, North Carolina Area

• Collaborated with IT support to create an electronic sample inventory audit application, START, to audit inventory data and accurately identify potential areas of risk. • Conducted audits on sales representative sample inventories. • Worked with District Managers and sales representatives to resolve inventory discrepancies and ensure future compliance with corporate regulations.• Provided ongoing analytical support to 1000 GlaxoSmithKline sales representatives.

Raleigh-Durham, North Carolina Area

• Provided administrative support to department director, managers, and staff members.• Handled all incoming communication from GlaxoSmithKline staff as well as external customers.• Scheduled meetings and created agendas, presentations and meeting minutes.