Ellen Russell Email & Phone Number

Newcastle Upon Tyne, England, United Kingdom

Newcastle Upon Tyne, United Kingdom

Full area operations management for the North East and Edinburgh regions. Managing operations and staff across ten serviced office buildings.

Newcastle Upon Tyne, Northumberland, United Kingdom

Newcastle Upon Tyne, England, United Kingdom

Gateshead, Tyne And Wear

• Direct Reports 15 (2 Assistant Managers, 13 Staff)Following a merger backed by Nestlé and R&R Ice cream, I was tasked with opening the UK’s first Mövenpick ice cream boutique. Mövenpick is an internationally recognised.
• Oversight of retail strategy project from shop fitting through to consumer launch date
• Design and implementation of operational procedures
• Design and distribution of all company HR paperwork
• Full review and enforcement of health and safety procedures
• Recruitment and training of all staff

Newcastle Upon Tyne, United Kingdom

I was tasked with opening and establishing a new branch of ODEON's Costa Coffee franchise. Alongside building notability and positive reputation among consumers within the local area, I was fully responsible for all operations of the store.Since the store's opening in October 2015 forecast revenue targets were consistently exceeded and my store was awarded.

Leeds, United Kingdom

For this position, I was promoted and relocated from Newcastle to Leeds. During this appointment I was responsible for all areas of the cinema operations. This included stock control including shrinkage and damage management, ordering and budgeting, recruitment & selection, health and safety, performance management, payroll processing, customer journey and.

Gateshead, Tyne And Wear

Whilst undertaking my degree I worked full time as a Team Leader within ODEON’s Metrocentre Cinema, their most profitable establishment. In this role I provided first line support to the Cinema Manager; monitoring all areas of operations for the cinema, recruitment & training, solving issues and dealing with guest complaints. The role also allowed me to be.

Leadership & Management Diploma Cmi Level 5, Distinction

Bachelor’S Degree, Business Creation

Modules included: HR, Finance, Marketing, Business Start-Up

Television And Media Practice