Ellen Pickering Email & Phone Number

Qualitative researcher, brand strategist and experience designer, driven by a curiosity and passion for creating new ways for brands to champion, engage and relate to their people. As Capsule's Research and Strategy Manager, I lead complex, human-centered research initiatives and brand transitions, clarifying objectives, uncovering human needs and designing future solutions for various brand experiences. My education in sociology and the visual arts, and breadth of experience solving unique organizational challenges across dozens of industries such as CPG, professional services, education, health care and manufacturing, equip me to carefully bridge the creative and analytical, balance the emotional with the functional, and embrace the fuzzy and nuanced.

Listed skills include Leadership, Customer Service, Critical Thinking, Communication, and 20 others.