Ellie Gwon Jaques Email & Phone Number

Atlanta, Ga, Us

Alpharetta, Georgia, Us

- Led the successful transition from v1 to v2 for the flagship app, implementing strategic improvements and enhancing user experience- Implemented an agile development process, optimizing team efficiency and accelerating product delivery timelines- Introduced a design thinking process within the product team, fostering innovation and user-centric product development- Cultivated and maintained relationships with enterprise-level customers, resulting in secured deals and enhanced client satisfaction

Norcross, Georgia, Us

- Promoted to lead the development of a new e-commerce revenue source for the company, where we created a brand and product line based on existing consumer goods, leveraging market knowledge and consumer preferences- Established an entirely new and personalized content library of designs and patterns tailored to the new revenue stream, ensuring a cohesive and attractive product lineup- Spearheaded the launch of a new brand that generated $1M in profit in the first year (2020) and $2.5M in the second year (2022) with a limited initial budget of $50K- Initiated a strategic social media marketing campaign that cultivated a substantial online and social media following, becoming a primary driver of sales for the brand

Norcross, Georgia, Us

- Managed the Amazon Marketplace seller account, handling all aspects of support and operations- Handled all incoming support tickets, ensuring prompt and effective resolution of customer inquiries and issues- Developed and maintained a content library of designs and patterns, significantly improving product listings and broadening the customer base- Generated $1M in profit within the first year through sales featuring exclusive and limited designs and patterns on various consumer goods, including soft goods, drinkware, and technology accessories

Atlanta, Georgia, Us

- Conducted research on hardware and equipment vendors, leveraging Microsoft Access and Excel for meticulous data collection and analysis- Improved data sorting and processing procedures by instructing the team on creating and implementing VBA macros, resulting in a noticeable increase in overall team efficiency- Collaborated with the team to establish a comprehensive taxonomy structure for categorizing hardware, tools, and equipment, facilitating streamlined access to crucial information for the company

- Promoted to establish and lead the Private Label and Wholesale Division- Successfully secured vendor agreements and established partnerships with enterprise-level retail companies, expanding the business's reach

- Managed day-to-day operations for the e-commerce retailer, overseeing order fulfillment, customer responses, and website maintenance

Bachelor Of Science - Bs, Computer Software Engineering

Education record