Ryan Ellis Email & Phone Number

Austin, Texas, United States

Austin, Texas, United States

Managed team of Systems Administrators and Application Administrators.Utilized technology solutions, integrations, and automations to support and empower Sales, Marketing, and Finance/Accounting departments. Improved company-wide IT support policies, processes, and performance.Supported Zapier-based web application integrations between Zoho, ClickFunnels, Asana, and Amazon Web Services.

Lee'S Summit, Mo

Responsible for the management of over 75 active vendor contracts including managed hosting company, telcos/ISPs, cellular partners, and enterprise software services. I directly negotiated annual and multi-year contracts. Created Excel models to demonstrate ROI and justify technology refreshes or expansion.Maintained $6.5MM department budget. Performed annual planning and forecasting based on company initiatives. Reviewed progress with C-Level executives quarterly. Balanced CAPEX and OPEX to meet goals/metrics.Managed a team of Systems Engineers, Application Support Specialists, and Database Administrators who were responsible for data center server infrastructure, networking, security, and all enterprise applications across the organization. Supported a physical data center, Amazon Web Services (AWS) cloud, and physical office spaces in Kansas City, Austin, Boston, and New York City. Researched, recommended, and implemented new IT solutions, such as:o DataDog – Monitoring and Analytics platform for cloud-scale applications in Amazon Web Services.o Tableau – Data visualization technology. Expanded one-server environment to cluster of 8+ machines.o Actifio – Replaced legacy backup tape architecture with disk-to-disk-to-cloud architecture.Planned and implemented technology integration for two acquired companies. Evaluated the strengths/weaknesses of overlapping services and technologies. Decommissioned server environment in Boston, MA. Merged file servers, web servers, and Microsoft Exchange email systems. Replaced existing employee computers and peripherals. Fostered strong connections with new employees during transitionTeam provided direct technical support for all employee computer equipment. We provided these services for an IT department of around 30 employees, for a small-sized company of approximately 150 employees.

Lee'S Summit, Mo

Facilitated upgrades to latest hardware and software technologies: hyper-converged Cisco UCS Blade server environment, NetApp SAN, JIRA, Basecamp, Lucid Chart, Amazon Web Services, Docker.Maintained $2.0MM subsection of department budget and consistently succeeded in hitting goals.Implemented asset tracking and management system using Atlassian JIRA SaaS.Managed support team providing direct technical support for all employee computers, software, phones, and peripheral equipment.

Lee'S Summit, Mo

Planned and implemented a cross-country migration of our data center from North Carolina to Kansas to reduce business risk and minimize costs. Challenges included timely transitions of 20+ physical servers, 70+ VMWare VMs (including Microsoft SQL, Exchange, IIS, and SharePoint servers), and 75TB+ of SAN data.Deployed WebEx screen sharing and conferencing solution company-wide, replacing existing Polycom video conferencing.Created processes and training for on-boarding new employees. Developed best-in-class IT resources training materials and directly trained over 150 new employees on their first day, before delegating training to team member. Implemented feedback loop for continuous improvement of processes and training.

Lee'S Summit, Mo

Provided database solutions for business users at all levels of the organization. Frequently acted as liaison between our technical teams and business end-users. Projects include business intelligence reporting via SQL Server Reporting Services, creating ETL processes to manage incoming/outgoing data with partner organizations, building Microsoft SQL queries and stored procedures, to designing entire database structures and controls for new product initiatives.Created and implemented a student inquiry tracking, management, and delivery solution to boost engagement with our website audience.

Pella, Ia

Led team of students to develop original site from the ground-up.Developed the original PHP, HTML, CSS, and MySQL code.Performed back-end server software updates and patches to maintain performance and security.

Des Moines, Ia

Responsible for VIP hospitality for financial donors at the Iowa State Fair.Interacted with hundreds of individuals on a daily basis as a representative and liaison.

Performed data analysis on annual ACT scoring data and developed state-level crosstabs and comparisons. Created presentations whose audience included the Department of Education of each State. Implemented rapid development of data management system for marketing project, utilizing Microsoft Excel, Access, and PowerPoint.

Coralville, Ia

Kept information up-to-date by keying-in information for the sales, inventory, purchasing, and receiving departments using the IBM AS/400 computer system.

Bachelor'S Degree, Computer And Information Sciences, General

Computer Science

Global experiential learning as part of the study abroad program at Central College.