Mark Ellis Email & Phone Number

Responsible for continuously improving the customer journey at Opentext - ensuring that our great relationships extend to the finance groups of the companies we serve, and providing a frictionless, timely and accurate order to cash process - including enterprise sales support, payment portal reengineering, billing helpdesk and cancellation processes.

London, United Kingdom

Responsible for ensuring highest possible standards of cloud service delivery and ensuring success for all EMEA customers across the Opentext product portfolio

Author of Digitox - How To Find A Healthy Balance For Your Family's Digital Diet.‘Digitox’ is is the story of my family’s ‘Tech Free Sundays’ – our experience giving up the internet for one day a week, every week for the last three years. The challenges we faced, the benefits we gained and the pitfalls that we wish we could have avoided along the way.The internet and technology are an irreversible part of our daily lives, but what effect is it having on our ability to function as a society? Is it driving our families apart or just changing the dynamic?It is not a book about the evils of technology, but it will teach you how to successfully diet your consumption of the internet and make yourself and your family happier, healthier, safer and smarter.

Lecturing at undergraduate and postgraduate level in a variety of data, governance and analytics subjects.

United Kingdom

- Providing and executing strategic operational change management.- Helping companies transform culture and employee engagement practices to meet business goals.- Coaching executives and leadership teams to success.- Delivering expert (and entertaining) Myers-Briggs (MBTI) Step I and II workshops and interpretation.- Facilitating executive leadership teams and off-site groups.- Combining new and existing data to measure success through engagement, diversity, change, beliefs, leadership and values perception

Milton Keynes, United Kingdom

Responsible for operational improvement and business development of Pharmaceutical Software - specifically information consolidation, governance and analytics platforms.

Global

Responsible for driving cultural change from conception to delivery across 14000 talented and amazing employees worldwide.

Owner of Corporate Information Architecture and Governance with responsibility to take appropriate infrastructure to the Cloud whist streamlining and improving existing structured, unstructured and social information assets.

Overall responsibility for creation of CA's information, data and analytics environment - as part of worldwide SAP implementation project using SAP and non-SAP tools.- Built CA's first global data warehouse, developing strategy and executing delivery- Owned Data migration and cleansing from multiple legacy systems to single consolidated source- Created Corporate BI reporting and analytic platform using standard tools while supporting niche analytics- Implemented global Master Data Management program

Responsible for determining the strategic direction of sales and marketing for the largest companies in the world using scientific method to determine market share, share of wallet and penetration of general business and specific solution areas.

Worked with many companies around the world to create the first global terabyte sized data warehouses and business intelligence systems. Looking back, it seems amusing that 1Tb was such a HUGE deal we gave customers like 3M and Mastercard a lobby trophy!

Developed Business Intelligence desktops for the medical industry - the groundbreaking aspect was the emergence of laptops as a viable tool for sales reps. The first one i developed for was a Compaq with an orange and black screen - then along came windows and 3.11......WOW