Elmara Bonini Email & Phone Number

Amsterdam, North Holland, Netherlands

• Responsible for managing one or more social events at the annual EAIE Conference.• Provide on-site logistical support during the EAIE Annual Conference & Exhibition as part of the organizing team.• Work with the EAIE sustainability team to develop and implement more sustainable event practices.• Organize and coordinate transport and forwarding logistics for events.• Support the team in gathering staff information for hotel bookings.• Responsible for hiring and coordinating external staff teams for event operations.• Organize, manage, and supervise the student volunteer project, including supporting students and student coordinators• Develop contingency plans for the EAIE annual conference.• Manage the meeting room schedule during the annual conference.• Handle administrative duties for the EAIE Annual Conference & Exhibition, such as responding to emails, creating and updating overviews, and tracking progress on assigned tasks.• Follow up on queries from external parties.• Responsible for managing and handling the events materials inventory and stock.

Amsterdam, North Holland, Netherlands

• I’m designated to guide new hires through the onboarding process.• I am actively involved in the recruitment process.• I ensure that all relevant documentation from new hires, terminations, and employee status changes is received, reviewed, and organized.• I assist the HR department, creating, organizing, and maintaining hardcopy/electronic employee files, ensuring that all files are up to date and complete.• I was assigned to develop operational protocols for the company pertaining to my work area.• I am responsible for organizing and monitoring the schedules of more than 30 employees. • Assist the HR department with the vacation/leave system, keeping track of working hours and leave requests, and submitting required reports.• I am responsible for maintaining the high level of performance of my team by regularly monitoring their performance and ensuring that they have the tools they need to develop and grow.

Amsterdam, North Holland, Netherlands

Madrid, Community Of Madrid, Spain

• Management of payments, collections, and contracts for my assigned clients.• Support our customers during the pre-sales and post-sales process.• Manage inbound calls, emails and chat.• Ensure nothing but excellent service and a high level of customer satisfaction.• Ensure that CRM processes adhere to company standards.• Report customers feedback/issues to relevant departments and follow up.• Follow up on open customer cases and, if necessary, refer to other departments.• Manage booking data requirements.

Ribeirão Preto, Sp, Brasil

• Customer and employees first point of contact for administrative matters both online and on-site.• I was in charge of performing administrative tasks such as organizing and updating the digital and hardcopy files system. • Handle incoming phone calls, emails, and document requests.• Manage, review, and track the cases of any required documentation.

Ribeirão Preto, Sp, Brazil

• As Event Manager I was responsible for providing analysis and reports, as well as ensuring that my team met timelines and deadlines.• Identify and manage supplier and service provider negotiations, ensuring best value and service levels are delivered while maintaining positive relationships.• Lead and manage cross-functional operations and administrative needs such as hospitality, merchandise and functions.• Work with and manage stakeholders to ensure that the event is carried out in accordance with the agreed-upon objectives, vision, and values.• Manage budget.• Formulate yearly event portfolio.

International Relations, International Business

International Relations, International Business

Exchange program