Elvis Kiprop Email & Phone Number

Winnipeg, Mb, Ca

Winnipeg, Manitoba, Canada

• Perform connectivity and hardware troubleshooting and repair.Set up and administer Outlook.• Identify and repair hardware issues in a POS environment.Replace scanners, scales, pin pads, printers, andworkstations.• Ensure all on-site support services and repairs are completed to required quality levels and document workperformed.• Maintain a safe and organized work area by following safety policies and procedures.• Be available for travel on short notice to troubleshoot at customer sites within the assigned area.• Work rotational shifts (days, afternoons, evenings, and weekends) including rotational stand-by 24/7.• Prepare field reports as required.Liaise with the Help Desk on escalated issues.• Investigate and diagnose customer issues using technical expertise in a timely and professional manner.• Install, fish, dress cross connect, and terminate UTP, co-axial, and fibre optic cables.• Identify cable pathways, test, review, and troubleshoot installed systems.Install various types of networkinfrastructure equipment. ie router , switches• Troubleshoot cabling, hardware, and network-related issues in the field.Operate hand and power tools (e.g.,drills).• Exhibit a positive and professional attitude and behavior at all times.Interact and communicate respectfullywith all parties to resolve field issues.• Work independently and collaboratively with other team members to achieve common project/site objectives.

Winnipeg, Manitoba, Canada

Winnipeg, Manitoba, Canada

• Established and nurtured professional relationships with customers and vendors.• Proficient in diagnosing remote issues, encompassing hardware like printers, cash drawers, PCs,terminals,and software.• Proficient in handling a variety of CCTV equipment, including cameras, DVRs, and associatednetworkingcomponents.• Capable of performing on-site visits to resolve hardware and software problems.• Proficient in recording customer information to support invoicing and ensuring customer contentment.• Raspberry Pi assembly, electronic components integration.

Winnipeg, Manitoba, Canada

Winnipeg, Manitoba, Canada

Winnipeg, Canada Area