Senior Ux Consultant
Client A – Insurance Researched and proposed direction for a complex, outdated commission paying process. Deliverables included: Legacy system user flow, User case studies, ProComp wireframes, Proposed Design System for the entire application▪️ Quickly got up to speed on a complicated workflow by leading detailed user interviews.▪️ Created flows, wireframes, and prototyping (Balsamic) to illustrate current system pain points and future state solutions. Findings were presented to team and decision makers.▪️ Collaborated with team members daily to create and strengthen stories in Azure Devops.Client B - Government Public facing, searchable research library for COVID-19 documentation.▪️ Led Discovery meetings with client to solidify key deliverables.▪️ Proposed Drupal modules for basis of Figma prototypes. ▪️ Worked closely with developers to customize CSS and HTML when necessary.Client C – Nonprofit Member portal designed to accelerate Donor engagement. Our solution built on nonprofit’s existing inspiring content to foster greater emotional investment. ▪️ Executed bright, energetic color scheme expanding on client brand.▪️ Incorporated like/donate functionality to provide tailored content feed recommendations.▪️ Collaborated with developers to insure designs partnered with databaseClient D – Financial Advisors Created an online app helping customers optimize their retirement plans. ▪️ Led all graphic design applications and discussions pertaining to logo, photography, and color selection to build strong visual brand within a limited budget.▪️ Created flows, wireframes, and prototyping (Figma) using 12 column Bootstrap grid. ▪️ Executed Angular Material as the primary UI system.▪️ Interpreted, documented, and applied user testing results