I have led the transformation of retail sales into digital channels, engaging of our customer base in digital transactions with a significant number utilizing both sales and other services monthly. Embracing my MBA credentials and extensive experience in the pharmaceutical industry, my focus has been on managing and digitalizing sales processes through innovative platforms, including a mobile app, and collaborating across multiple departments to meet ambitious digital sales targets.This leadership role, built on a foundation of team leadership and organizational skills, has enabled us to prioritize profitability and efficiency. My experience involves not only overseeing digital channels but also directing a large sales team towards high-value items and suppliers, ensuring the organization's commercial objectives align with the sales efforts. This holistic approach to sales management reflects my commitment to driving industry-leading practices and achieving excellence in customer engagement and revenue growth.