Emanuela Martini Email and Phone Number

• Manage a portfolio of over 300 clients, representing a lifetime value exceeding €8,500,000.• Oversaw the end-to-end sales process, encompassing pitching, closing, onboarding, and ongoing account management.• Consistently exceed sales targets and revenue growth KPIs year-over-year• Actively nurtured and cultivated daily relationships with clients and partners to facilitate onboarding, account management, and upselling opportunities • Collaborated with regional and global cross-functional stakeholders to plan, develop, and execute go-to-market campaigns for select EF products, thereby supporting regional business objectives• Developed internal strategies and created compelling presentations, including sales decks and product documentation, to support both internal teams and external client interactions.• Organize training and alignment around best practices for SQL qualifying, selling processes, client relations, and product positioning for sales team

• Global events coordination and promotion;• Head of MICE Division• Planned and Managed National Medical/Pharmaceutical Congresses ECM• Multi channel strategic promotion planning for all corporate events across including newsletter development, cross promotion with related events, scientific society, journals and online media• Collaborated with partners like Medtronic, GSK, Bayer, Nestle and Pfizer for promoting sponsoring campaigns

• Research specialist, identifying new ways of incorporating technology and innovation into events • Develop suitable layout and themes for executing event as per client’s specifications• Facilitate communication with business partners - including venue management, stand designers, caterers, contractors and equipment rentals to ensure efficient running of an event• Manage media coverage reports following client events • Client communication (reporting, media missions, press trip preparations, organizing media events and brainstorming for future work-plans);• Media communication (forming press releases, media pitching, communicating with media representatives, developing broadcast audits and managing media events);• Administrative duties (researching, office management assistance, database updating and helping other divisions of the company in daily tasks);

Smeg USA offer premium quality domestic appliances that combine technology with Italian style.My experience at Smeg USA:• Proactively improved and strengthen the Smeg brand in the United States• Working independently to seek creative strategies that would benefit Smeg USA• Serving as a primary moderator for www.smegusa.com • Assisting the Smeg team with their needs• Market research about housing / appliances trend to identify and anticipate trends for the North American market• Market research to find new potential customers to deal with (architects, designers, hotel managers, builders)• Product placements • Navigating people around the showroom explaining to them about our products and promotions• Producing press releases and newsletters• Generating contents on various online channels• Creating flyers using Photoshop for promotion campaigns• Performing various administrative tasks

• Greeted and seated all customers in a professional and friendly manner• Served as the first point of contact on the phone or in person• Informed management of any special customer requests• Assisted in preparing the dining room for any upcoming events• Assisted in the distribution of presents to the guests• Registration • Dealt with emergency situations in global conferences through flexibility and resourcefulness• Managed other people• Distributed surveys and forms to collect customer feedback post events• Assisted managing director with general business development activities

Managing relationships with companies and NGOs in order to conclude partnership and establish sale AIESEC International Internship Probramme.