Emerson Silva Email & Phone Number

As a Principal Consultant, I served as the Delivery Principal for key company accounts, ensuring the successful execution of critical projects. Additionally, I had the privilege of being part of the extended market leadership team. In this role, I provided essential delivery support to other Engagement Leads and acted as the primary point of escalation for global leadership teams. My multifaceted responsibilities allowed me to make a significant impact on the organization's… Show more As a Principal Consultant, I served as the Delivery Principal for key company accounts, ensuring the successful execution of critical projects. Additionally, I had the privilege of being part of the extended market leadership team. In this role, I provided essential delivery support to other Engagement Leads and acted as the primary point of escalation for global leadership teams. My multifaceted responsibilities allowed me to make a significant impact on the organization's success. Show less

I took on the role of LATAM Delivery Principal, joining a global leadership team. The account spanned across LATAM (Brazil, Ecuador, and Chile) and North America (USA and Canada), with a team of up to 125 Thoughtworkers. Initially, my focus was on establishing myself as a strong LATAM leader and leveraging this position within the account. This included building strong relationships with other LATAM leaders.I identified key operational gaps and implemented improvements to critical… Show more I took on the role of LATAM Delivery Principal, joining a global leadership team. The account spanned across LATAM (Brazil, Ecuador, and Chile) and North America (USA and Canada), with a team of up to 125 Thoughtworkers. Initially, my focus was on establishing myself as a strong LATAM leader and leveraging this position within the account. This included building strong relationships with other LATAM leaders.I identified key operational gaps and implemented improvements to critical processes like staffing, onboarding, and talent management. Collaborating closely with local offices, I introduced L&D (Learning and Development) and Sensible Defaults initiatives to enhance team knowledge on the account.In addition to delivery oversight for a specific portfolio area, I guided team leaders and developed strategies to improve delivered value, ultimately increasing our influence with the client. I also actively engaged with the client's manager and director, providing updates on key initiatives, reviewing risks, and identifying areas for improvement. Show less

I took on the role of a Delivery Principal and Engagement Lead, supporting Thoughtworks in launching the engagement with a new client. I established a governance structure, provided the TW leadership with a fresh perspective on the account, and empowered team members to connect with client stakeholders. Collaborating with the assigned Project Manager, I helped define Ways of Working and implement Agile Ceremonies.

Recife Area, Brazil

For 20 months, I thrived as an Engagement Lead, guiding a nearshore team of 25 ThoughtWorkers based in Brazil across 4 teams. My core responsibilities involved building strong relationships with key client stakeholders and serving as the bridge between onshore and nearshore leadership. I spearheaded the implementation of a robust governance model, ensuring aligned expectations, consistent client satisfaction, and high team morale throughout the engagement.

Recife Area, Brazil

In October 2016, I joined Mesa Inc. as the company's first Project Manager, pioneering the implementation of agile methodologies within the teams. My initial project involved developing a new Track & Field platform, TF SPORTS, encompassing a website, iOS and Android apps, back-office systems, and other event management tools. I spearheaded budget control, scope management, and delivery of deliverables, while ensuring clear communication with clients and stakeholders. Transitioning to a… Show more In October 2016, I joined Mesa Inc. as the company's first Project Manager, pioneering the implementation of agile methodologies within the teams. My initial project involved developing a new Track & Field platform, TF SPORTS, encompassing a website, iOS and Android apps, back-office systems, and other event management tools. I spearheaded budget control, scope management, and delivery of deliverables, while ensuring clear communication with clients and stakeholders. Transitioning to a product management role in my final months, I facilitated design sprints, defined minimum viable products (MVPs), and collaborated with clients to establish the product roadmap. Show less

Recife Area, Brazil

In 2015, Havas started a delivery center in Recife and I was invited to be Project Manager, defining agile processes and building the development team. Worked on hotsites and mobile apps for clients such as Danone, Citroen and Telecine.

Recife Area, Brazil

In this role I was responsible to manage the developers team from a strategic perspective, aligned with directors and PMO about priorities and strategies, delivering to the clients different needs and expectations using the same platform.

Recife Area, Brazil

After five years at an advertising agency, I sought a new challenge at Joy Street. There, I was eager to manage large, multi-vendor projects, fostering collaboration to deliver gamified learning platforms that provided exceptional value to clients.

Recife Area, Brazil

After 3,5 years from beginning, with a headcount of ~100 people, I was invited to take on a Digital Operations Manager's role, which I was in charge of a more strategic vision, being the interface between operations team and company leadership.Also I was responsible for the biggest account that we had, which was the whole portfolio from Claro, using Scrum and Kanban as a framework to manage the entire delivery.

Recife Area, Brazil

In the first 6 months, the unit has grown from 6 to 20 people, requiring a specific Project Manager. So I was invited to fill this position, playing the Scrum Master's role in simultaneous agile teams, in short term projects to different accounts and stakeholders. This position allowed me to develop skills as time management, people support, negotiation, communication and build teams. I was part of the leadership team, looking for opportunities, creating proposals and scenarios to… Show more In the first 6 months, the unit has grown from 6 to 20 people, requiring a specific Project Manager. So I was invited to fill this position, playing the Scrum Master's role in simultaneous agile teams, in short term projects to different accounts and stakeholders. This position allowed me to develop skills as time management, people support, negotiation, communication and build teams. I was part of the leadership team, looking for opportunities, creating proposals and scenarios to stakeholders inside and outside the company. Our clients included: Claro, Ades, Telecine, IBM, Unilever, Michelin, FOX, Coca-Cola. Show less

Recife Area, Brazil

In 2009, Ogilvy opened an office in Recife aiming to have a development unit to work in innovation projects related to advertising campaigns. I was one of the first employees of the unit working as a Software Engineer using PHP, HTML and CSS as a tech stack. As Ogilvy's had other units in São Paulo and Rio de Janeiro units, this position required good communication skills to work remotely with our stakeholders.

Recife Area, Brazil

I joined CIn/Motorola in 2008 to integrate a scholarship program focused on software testing. I had the chance to play many roles in different teams, working on manual execution, automated testing and also creating testing scenarios for new devices.

Recife Area, Brazil

I worked as a Web Developer focused on solutions based on PHP and Java. I was a team member responsible for maintaining and developing an administrative control system for small and medium business. I was also assigned to work in an International Trade system for a large company from Brazil. I was responsible from requirements analysis to development itself, leading all the processes within the client.

Graduate Certificate, Quality And Productivity Management

Specialized, Software Testing

Technologist, Software Development