Erica Harris Email & Phone Number

United States

Knoxville, Tennessee, United States

Knoxville, TN

• Took ownership for daily checklists to ensure standards for food safety were being met
• Pioneered solutions to issues found in EcoSure and State Health Department visits
• Scheduled and enforced the goals for improved communication regarding maintenance repairs
• Trained with leaders to operate Hyve systems

Enterprise, AL & Knoxville, TN

• Collaborated with other leaders to set goals and attainable courses of action
• Restructured shift positions to cover extreme labor shortages
• Managed conflict between team members by setting expectations for professionalism
• Accepted responsibility and constructive criticism for areas of opportunity
• Maintained key control and 24-hour access to the store

Enterprise, AL

• Built relationships with team members and leaders to achieve business
• Worked directly with Shift Supervisor to implement effective training plan
• Trained each new hire for ~40 hours in position
• Restructured original training plan to include online training as a paid activity

Enterprise, AL

College Station, Texas, United States

• Advised veterans and dependents who received government educational benefits
• Managed competing priorities of responding to emails, phone calls, and walk-in appointments
• Communicated effectively with FERPA compliance
• Organized essential documents and receipts

Bachelor'S Of Business, Human Resource Management & Information Management

Engineering