Erin Holley Email & Phone Number

Tallahassee, Florida, United States

Management of facility planning, operations and logistics Purchasing, inventory and supply chain managementCoordination of operations with other sites to ensure total system profitabilityCustomer service management; such as coordinating activities and material requirements with key customers Handle weekly payroll for Orlando and Jacksonville based staffWork with the HR and Safety department in maintaining employee records up to dateMulti-site employee training including… Show more Management of facility planning, operations and logistics Purchasing, inventory and supply chain managementCoordination of operations with other sites to ensure total system profitabilityCustomer service management; such as coordinating activities and material requirements with key customers Handle weekly payroll for Orlando and Jacksonville based staffWork with the HR and Safety department in maintaining employee records up to dateMulti-site employee training including safety, customer service and IT systems (certified Smith Systems Instructor)Development and implementation of procedures allowing the plant to improve profitability, quality of product, customer service, and employee safety awarenessAssisted in the Performance Leadership which included Risk Assessment and System Analysis Show less

Orlando, Florida Area

Managed hotel front office operations and personnel Customer service and guest satisfaction; including supporting the development and implementation of new strategies to raise Guest Satisfaction ScoresDeveloped procedure manuals and implemented training of all new front office associates Daily room inventory management Crisis Management

Performed various office tasks as needed to support the dynamic and fast paced operationData entry, preparation of proposals and contracts, mass mail outs, filing of contracts, etc.Assisted with guest's reservations and requestsManaged a switchboard Handled cash, check, and credit card transactions Prepared Executive Committee MinutesFinalized presentations for banquet and special events (use of Access, PowerPoint, Word, and Word Perfect)