Emily Back Email & Phone Number

San Francisco, California, United States

Serve as a primary liaison between the nursing staff, doctors, and clientsMonitor and respond to communications (ezyVet, emails, Slack, voicemails) promptlyDirect communications as needed to the appropriate nursing staff or doctorsReview estimates with clients and handle payments and depositsSchedule and audit consults, rechecks, and technician appointmentsMake reminder and confirmation callsRequest and attach medical records, lab results, X-rays, and other relevant documentsGreet and room clients and their petsProcess client check-outs and follow-up callsWrite and mail sympathy cardsRegularly check in with nursing staff and doctors to offer additional supportComplete clerical tasks such as filing, organizing, scanning, and attaching patient records

San Francisco, California, United States

Provide effective and compassionate communication (phone, text, email, in person) with all clients – current, former, and potential – of the practice;Help maintain the clinic and work space in clean and professional manner;Create and maintain accurate written records as it relates to client communication, appointments, practice activities, patient care, client concerns, and finances;Interact with clients via email, text, phone and in-person to obtain vital patient information and to provide client next steps in a positive, solution-orientated manner;Appropriately direct questions and escalate more complex communications to the clinical team or the Veterinary Hospital Manager;On occasion and as appropriate, assist the clinical team with basic tasks.Efficiently operating a computer in a Windows or cloud-based environment;Operating a multi-line phone system and familiarity with desktop applications;Learn and suggest improvement for optimizing usage of practice management software;Operation of and the ability to troubleshoot the function of various office machines, including but not limited to desktop and mobile workstations, telephones, credit card terminals, printers and document scanners.

San Francisco, California, United States

responsible for providing administrative support to those personnel supporting the adjudication process of individuals who have applied for immigration and citizenship benefitsDriving trucks, vans, or other type government vehicles to deliver messages, documents, packages, and mail to various Government agencies and business concerns,Transporting office personnel and visitors, and perform miscellaneous errands such as carrying mail to and from the post office and sorting or opening incoming and outgoing mail,Obtaining receipts for articles delivered and keep a log of items received and deliveredDelivering items to offices and departments within an establishment,Ensuring that materials are delivered to location designated by instructions and follow all additional written instructions associated with the delivery of the materials

San Francisco, California, United States

responsible for providing administrative support to those personnel supporting the adjudication process of individuals who have applied for immigration and citizenship benefitsServes as the link between external postal services and the site and office workersResponsible for the pickup and delivery of both internal and external government mail including regular, bulk, classified, pouch, and guard mailDate and time stamps all incoming mail per government agency timelinesSorts internal mail to be delivered to intended destination/workerUses mail cart to transport mail to destinationsPrepares outgoing mail for delivery to selective postal serviceMaintains familiarity with automated mail equipment, USPS rules, and regulations, and UPS and Federal Express procedures; knowledgeable in packing requirements and government mail regulationsEnsures mail is being sent the most cost-effective way, by comparing rates of multiple couriers. (USPS, Fedex, UPS etc.)Coordinates mail pickups with other couriersOperates machinery that collates, fold, and insert material into envelopes for mailingOperates postage meter that calculates, applies postage, and tracks postage expenditureMaintains a daily log with appropriate receipts. Uses computer data entry program to record and track incoming and outgoing mailDrives, loads, and unloads light trucks, vans, or other type government vehicles to pick up and deliver bulk messages, documents, packages, mail or other materials to various government agency facilities and business concernsOperates government vehicle according to applicable motor vehicle regulations, traffic laws, company policy and safety guidelines, standard operating procedures, auto insurance guidelines, and vehicle check and accident/damage notification requirementsMay be asked to transport office personnel and visitors, and perform miscellaneous errands such as carrying mail to and from the post office and sorting or opening incoming and outgoing

Cincinnati, Oh

Independently surveys, monitors, evaluates and inspects licensed child care home providers and their home based business operation which includes initial, annual and interim inspection visits evaluates, monitors, and provides on-going supervision of licensed home providers.

Cincinnati Area, Ky

Communicate with customers across the United States, via inbound and outbound telephone calls to schedule end of lease vehicle inspection appointmentsConsistently meeting volume and quality goals

Sugarcreek

Customer service and salesCompetent and professional handling of purchases, returns, and refundsResponded to questions about products, services, and merchandisePersonally responsible for multiple instances of successful fraud prevention

Cincinnati, Ohio Area

Delivered a clean, neat and easy-to-shop store environment while building quality customer relationships

11790 Lebanon Road, Cincinnati, Ohio

Specialized in providing outstanding service to customers while running a register and working on the sales floorEnsured that inventory items met the required stock levels and presentation standardsMet and exceeded cleanliness and safety standardsAssisted manager with special projectsTrained new hires

University Of Dayton Arena

Customer service/assistanceCashierRecognized as team leader in reliability

Dayton, Ohio Area

Customer service/assistanceGeneral office managementProjects included summarizing faculty evaluations and creating student files

Cincinnati, Ohio Area

Greeted and seated customersExecuted to-go ordersBussed tablesTrained new hires

Bachelor Of Arts (B.A.), Psychology

Activities and Societies: Alpha Phi Omega

Psychology

Activities and Societies: Alpha Phi Omega

Education record

graduated with honors