Emily Goddard

Emily Goddard Email and Phone Number

Customer Success Manager @ Bloomreach
New York, United States
Emily Goddard's Location
New York, United States, United States
About Emily Goddard

Dynamic e-commerce and digital marketing professional with nearly 10 years of experience driving growth and innovation for market-leading brands. Proven track record of leading high-performing teams and fostering a collaborative, results-oriented culture. Known for developing strategic initiatives and delivering impactful solutions to optimize digital performance and elevate customer experiences.

Emily Goddard's Current Company Details
Bloomreach

Bloomreach

View
Customer Success Manager
New York, United States
Website:
bloomreach.com
Employees:
1096
Emily Goddard Work Experience Details
  • Bloomreach
    Customer Success Manager
    Bloomreach
    New York, United States
  • Bloomreach
    Digital Experience Manager
    Bloomreach Dec 2024 - Present
    United States
  • The Regatta Group
    Senior E-Commerce And Digital Manager - Dare 2B
    The Regatta Group Mar 2023 - Sep 2024
    Responsible for the overall Dare 2b e-commerce strategy, reporting to senior stakeholders on Digital performance, and building long term growth plans. Targeted on Sessions, Demand, Net and Profitability across all digital platforms and marketing channels. Worked as a key stakeholder on group projects, including launching new promotional functionality and continual testing on UX journey with focus on improving conversion rate across all regions.As the Digital Lead for Dare 2b, I was responsible for the overall performance, strategy and management of the e-commerce Merchandising, Content and Organic Social teams.
  • The Regatta Group
    Regional Manager - E-Commerce And Digital - Western Europe
    The Regatta Group Jan 2022 - Mar 2023
    Responsible for the successful delivery of ambitious growth targets across the Regatta, Dare 2b and Craghoppers Western Europe markets, with a focus on strategic markets; Ireland, Germany and France. Responsible for signing off all content and merchandising plans, utilizing resources from the group function teams to ensure consistent brand representation across all markets, whilst adjusting priorities to meet regional requirements. Management of the International Digital team, supporting with building relationships and reporting to senior brand and regional stakeholders.
  • The Regatta Group
    Regional Manager - E-Commerce And Digital - Ireland
    The Regatta Group Jul 2019 - Dec 2021
    Managed the Regatta, Dare 2b and Craghoppers Ireland Digital and E-commerce merchandising and content teams. Establishing strong conversion rates and healthy AOV, as well as ensuring all on-ste and email content was aligned to brand and regional requirements. Responsible for reporting to the Ireland Country Manager, as well as the Digital SLT, on a weekly and monthly basis. Providing deep-dive analysis on performance and strategies to ensure budgets were hit and overachieved. Working closely with the Paid Media and Affiliate teams to ensure consistency across campaign execution and ensuring performance was aligned to budget expectations.
  • The Regatta Group
    Regional Executive - E-Commerce And Digital - Ireland
    The Regatta Group Jan 2018 - Jul 2019
    Co-ordinated the set up of the Irish Regatta and Dare 2b websites, including creating all initial SEO copy. Roll out of all e-commerce activity, including merchandising planning, briefing and executing on-site creative changes, planning and scheduling email and social activity, as well as working with the performance marketing teams to ensure all activity went live across paid media and affiliate channels.Responsible for reporting to Country Directors on Irish e-commerce performance across the Regatta and Dare 2b websites.
  • The Hut Group
    E-Commerce Manager - Iwoot - Thg
    The Hut Group Sep 2016 - Dec 2017
    Managed all on-site and email content and merchandising for Iwantoneofthose.com, working closely with category, buying and marketing teams to execute the e-commerce strategy for the brand.Responsible for all content plans for IWOOT websites, ensuring that the playful gifting brand was presented in a consistent manner across all platforms. Reported on performance for IWOOT, ensuring KPI's of sessions, ECR, AOV and customer retention were achieved.
  • The Hut Group
    E-Commerce Executive - Zavvi - Thg
    The Hut Group May 2015 - Sep 2016
    Set live pricing and promotions, updated visual merchandising and content on the Zavvi websites.Responsible for the Entertainment categories, planned all content and email activity for these areas, working closley with design and marketing teams to execute digital activity.
  • Lancaster University Students' Union
    Lusu Overseas Inbound Program- Team Member
    Lancaster University Students' Union Jul 2014 - Aug 2014
    Lancaster University
    As part of the Lancaster University cultural exchange, I helped support with the logistics of the program, when students visited the UK. I was a contact for the students participating, and helped with ensuring everyone attended the sessions they had signed up for. I was also able to visit India for 1 month and enjoy the experience as a participating student, when we were hosted by Manipal University.
  • Lancaster University
    Student Representative - History Department
    Lancaster University Oct 2013 - Jun 2014
    As one of the student representatives for the History department in my final year of study at Lancaster University, my responsibilities involved working with the History faculty to feedback any student concerns and requests. I was elected to this position by my peers.As part of my time as a student representative, I was able to successfully put forward a scheduling initiative to ensure students who played University level sports would not see clashes with their weekly fixtures and key course workshops and lectures.

Emily Goddard Education Details

Frequently Asked Questions about Emily Goddard

What company does Emily Goddard work for?

Emily Goddard works for Bloomreach

What is Emily Goddard's role at the current company?

Emily Goddard's current role is Customer Success Manager.

What schools did Emily Goddard attend?

Emily Goddard attended Lancaster University, S. Peter's Collegiate School- Wolverhampton.

Who are Emily Goddard's colleagues?

Emily Goddard's colleagues are Tomáš Rychvalský, Michaela M, Rochelle Kaunisto, Alexandra Tejchmanová, Lukáš Moravčík, Ján Krčmář, Mareike Brendel.

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