Essential Duties And ResponsibilitiesClient ServiceDemonstrate and model excellent client service and sales floor leadership standards.Utilize client service reporting and onstage observation with Store Manager and Assistant Manager(s) to monitor service levels and remedy areas of opportunity.Store's Budget and Business ResultsMonitor daily, weekly, monthly sales results with Store Manager and Assistant Manager(s) and communicate to staff members.Assist the Store… Show more Essential Duties And ResponsibilitiesClient ServiceDemonstrate and model excellent client service and sales floor leadership standards.Utilize client service reporting and onstage observation with Store Manager and Assistant Manager(s) to monitor service levels and remedy areas of opportunity.Store's Budget and Business ResultsMonitor daily, weekly, monthly sales results with Store Manager and Assistant Manager(s) and communicate to staff members.Assist the Store Manager and Assistant Manager(s) in developing strategies to grow the business in assigned world, leveraging client loyalty program, events, product knowledge and services.Human ResourcesSupport product and client service training.Maintain an objective and professional relationship with brand partners, key stakeholders, employees and other leadership.Train, develop, delegate to, supervise and motivate team members.Ensure a coaching culture is present that includes timely acknowledgement of successes, and feedback on opportunities.Resolve employee concerns in a timely manner and communicate to the Store Manager and Assistant Manager(s) as needed.Merchandising and OperationsPerform opening and closing procedures.Ensure standards of cleanliness and organization, as well as merchandising presentations are maintained.Conduct inventories and maintain updated inventory records.Ensure compliance with SEPHORA’s cash handling and shortage prevention procedures. Show less