With over 17 years of experience as a Health Insurance Coordinator at Virtuoso Medical Management, I am a medical billing expert who oversees the office operations for 5 ambulatory surgical centers that service more than 25 surgeons and their staff. I have a certification in medical billing and coding from The Simi Institute and an associate degree in Liberal Arts and Sciences from Moorpark College.I have pioneered the implementation of new office processes to increase efficiency internally while promoting a patient-focused outlook. I am responsible for processing medical records requests and insurance data, including verifications, pre-authorizations, and surgical pricing. I have extensive knowledge of CPT, ICD-10, and HCPC codes, as well as regulatory and legal updates that affect in and out-of-network payer tactics. I also maintain EOBs and Superbills via Excel and provide administrative support to the health care facilities and patients. I am passionate about delivering excellent customer service and ensuring the smooth operation of the medical centers.