-Managing global key account business objectives, customer procurement relationships, and executing the North American customer strategy through cross functional engagement and alignment-Develops total North American sales forecast for an annual 10Bn units and received badge of operational excellence from Demand Planning for accurate forecasting and awareness of the Planning process and deadlines -Owned, collaborated, and trained new Fulfillment Account Manager and provided clear roles and responsibilities-Led negotiations to reduce obsolete inventory by 42% in 2022 by identifying biggest impacts to customer responsible items resulting in lowest ever recorded obsolete inventory levels

- Developed a rolling production plan for lids produced in 2 plants for 4 lids sizes totaling 14 lines generating an annual 15B lids- Increased production by 12% (1.8B) from 2018 to 2019 by optimizing production and leading interlock meetings to reduce downtime during plant equipment implementation and maintenance- Collaborated with the long term planning team and the plants to identify discrepancies to the AOP and provide real time recommendations to improve production rates- Forecasted monthly metal raw materials for 120 metal specs with a lead time of 12 weeks

-Exclusive total beverages Demand Planner for 70MM annual forecasted cases for the West Division (LA, Southern CA, and Central CA Markets)-Lead National Demand Planner for two large accounts across North America facilitating the flow of information for National customer needs to four Regional Demand Planners-Demonstrated mastering of Demand Planning process by receiving promotion to new territory after four months in role increasing annual cases forecasted from 38MM to 70MM-Piloted and adopted process improvements to increase sales communication outlets that have directly resulted in improved forecasting metrics and reduced out of stocks for the West division-Facilitate multiple weekly meetings with Customer Managers/Sales Directors/Unit Managers in order to ensure forecasts are composed of accurate data to support key metrics across several business functions

-Exclusive Quaker Foods analyst responsible for inventory forecasting, planning, and replenishment for a $450B+ retailer-Led weekly internal meetings with Sales Directors, Demand Planning, Supply Chain, and Finance to report on metrics, align on in-store promotions, and communicate potential customer risks-Presented monthly updates to the customer regarding sales and operations planning as well as recommendations to improve service metrics-Managed inventory levels through ownership of Aged and Excess Inventory process by identifying specific at-risk items and training entire Foods team on best practices – this has resulted in a 94.8% reduction in at risk inventory YTD-Created, tested, and refined a new process to minimize excess inventory for in-store promotions in collaboration with the customer’s buying team

-Partnered with the customer to successfully maintain a 99% in-stock goal at stores and warehouses through identifying forecast opportunities and using resulting data to drive action-Leveraged Tableau and Microsoft Excel to drive significant time savings by creating weekly streamlined forecast reporting for the 300+ items on the Quaker Foods team-Achieved replenishment excellence by releasing orders in a timely manner and collaborating with field operations to minimize lead time and maximize truck loads-Demonstrated leadership capabilities by co-leading floor-wide committee that drives engagement, motivation, retention, and morale across entire Customer Supply Chain department

- Analyzed historical sales data on a store-by-store basis to identify local sales trends and optimized future inventory assortment levels- Forecasted and managed replenishment for more than $65 million (approximately 4.5 million units) annually for in-store and Sears.com apparel- Lead monthly quality assurance meetings with buyers to ensure order completeness and accuracy- Leveraged Sears.com forecasts to plan and allocated inventory to maintain a 98% in-stock rate- Partnered with vendors to forecast monthly just-in-time assortment projections to ensure precise inventory levels- Accountable for launching two new brands by forecasting initial shipments and using resulting data to evaluate inventory levels and order supplementary product on a go-forward basis- Oversaw multiple projects simultaneously and prioritized them in accordance with the challenges of a rapidly changing retail environment- Collaborated with buyers to monitor and adjust KPIs through a company-wide financial planning interface- Lead Trainer for new associate on direct team and assisted in training and mentoring all new associates for entire department