• Provided eBusiness support for nationwide vehicle auctions to promote accurate online presence while utilizing strong multi-tasking and organizing skills.• Performed quality checking and auditing of online offering to ensure accuracy of sale offerings.• Prepared work flow diagrams to document team best practices to minimize errors and optimize efficiency.• Led new member trainings on auction data processes to grow the team while maintaining accuracy and efficiency.

• Filing, word processing, and general administrative work

• Obtained electrical, alarm and fire permits to help company manage, mitigate risk and meet regulatory requirements.• Research Building Department permit processes to help company be in compliance with local alarm system installation requirements.

• Document review and classification• Loaded documents into database

• Technical project management• Performed procedure reviews• Regulatory research• Database and system analysis

•Performed legal research•Cite checked and Shepardized pleadings•Provided electronic filing support at Michigan Public Service Commission (“MPSC”) hearings •Oversaw the implementation and maintenance of Consumers Energy’s Federal Energy Regulatory Commission (“FERC”) eTariff software -Coordinated implementation with the IT organization, attorneys managing company tariffs, and support staff responsible for tariff filings -Oversaw testing of the interface between internally developed software and the FERC eTariff system -Developed procedures for application use and delivered training to support staff•Trained support staff on FERC electronic filing process•Monitored and summarized FERC Open Meetings•Performed discovery coordination •Tracked filings in FERC and MPSC dockets•Supported compliance and reliability objectives by establishing record keeping systems, preparing document productions, and reviewing and proofing filings to the ReliabilityFirst Corporation•Participated in FERC annual inspections of Consumers Energy’s hydroelectric projects•Worked with litigation technical support staff to develop procedures for handling and processing documents for large document productions•Supported the first implementation of the legal hold process, including electronic discovery in the regulatory section•Monitored e-discovery literature and developments

Litigation Technical Support Team Support Consumers Energy and CMS Energy Legal Departments.Projects include coding, indexing, data entry, data seraches, reports, scanning, designing and maintaining databases, importin/exporting data, and provide technical support regarding PCS, printers, scanners, CD/DVD equipment, and all software applications used in the department. Regulatory or litigation case assignments.