•Responsible for day-to-day coordination and administration of tasks while ensuring quality and production standards are maintained on an identified government contract•Ensure proper training of subordinates and maintain training logs as well as records of changes in work instructions and SOPs•Manage a team of 20 data entry and verification clerks•Responsible for recruiting, candidate selection screening, interviewing and hiring for promotions within the company•Prepare and… Show more •Responsible for day-to-day coordination and administration of tasks while ensuring quality and production standards are maintained on an identified government contract•Ensure proper training of subordinates and maintain training logs as well as records of changes in work instructions and SOPs•Manage a team of 20 data entry and verification clerks•Responsible for recruiting, candidate selection screening, interviewing and hiring for promotions within the company•Prepare and distribute employee performance evaluations•Coordinate with site management to prepare work schedules and man-hour estimates•Complete administrative reporting such as employee timecards and time-off approvals/denials, daily billing reports, weekly staffing headcounts and HR paperwork•Assist with writing manuals and SOPs as well as providing critical feedback •Member of the Employee Engagement Committee with focus on the yearly company picnic in addition to monthly employee appreciation incentives and fundraisers Show less

•Managed social media accounts•Analyzed sales and profit trends from previous weeks•Researched inventory and purchased daily supply orders•Balanced bank accounts and made appropriate deposits•Assisted General Manager in hiring process - evaluated applications, interviewed, trained, managed and disciplined•Encouraged wait staff to provide excellent customer service•Maintained customer satisfaction and efficiently resolved customer concerns or complaints