Emily Stephens Email and Phone Number

Provide high-level support to the Chair/CEO with a Chief of Staff mentality, ensuring professionalism and confidentiality. Collaborate with senior leaders to help streamline operations, improve communication within the organization and leverage technology to creatively solve problems.

Provided strategic counsel to key leaders within AMPED, serving as advisor to the President & Owner as part of the four-person Executive Team. Oversaw AMPED internal operations, human resources and client relationship management. Managed acquisitions and business development. Lead a team of nine direct reports.AMPED is a full-service association management firm, working in partnership with boards of directors to provide high-energy leadership and operational management. We are a… Show more Provided strategic counsel to key leaders within AMPED, serving as advisor to the President & Owner as part of the four-person Executive Team. Oversaw AMPED internal operations, human resources and client relationship management. Managed acquisitions and business development. Lead a team of nine direct reports.AMPED is a full-service association management firm, working in partnership with boards of directors to provide high-energy leadership and operational management. We are a passionate, close-knit team that provides personal service members expect, using knowledge gained from working with multiple organizations to help clients achieve their highest potential. Show less

Oversaw the daily office operations including information technology, human resources, client onboarding and management of a team of administrative staff. Worked closely with finance to improve processes and membership team to plan and execute recruitment and retention strategies. Partnered with President & Owner manage new business development. Client-facing roles included governance and membership.

Oversaw the membership of several client associations ranging from 300 members to 3,000. Monitored KPIs, promoted and sold memberships and services, and managed the member renewal process. Planned annual membership strategy for both recruitment and retention. Internally managed AMPED operations, including client onboarding and new business development. Worked closely with finance and IT partners to keep the company and clients moving efficiently and effectively.Additionally… Show more Oversaw the membership of several client associations ranging from 300 members to 3,000. Monitored KPIs, promoted and sold memberships and services, and managed the member renewal process. Planned annual membership strategy for both recruitment and retention. Internally managed AMPED operations, including client onboarding and new business development. Worked closely with finance and IT partners to keep the company and clients moving efficiently and effectively.Additionally, proactively supported the President & Owner of AMPED in all client work, including executive board relations. Organized meeting materials (agendas, minutes, background info), supported committees, planned meetings. Show less

Implemented and customized Epic's scheduling, registration and kiosk applications. Worked with industry experts to collect best practices and ensure they were reflected in the initial cut of software that all customers receive. Awarded "Most Valuable Implementer" with under one year tenure in patient access applications. Staffed to complex client accounts.

Catch-all title for marketing, membership specialist and much more. Worked in all areas of internal business and association management as one of the company's first employees. Prepared proposals to gain new client associations, built and managed client databases, prepared documents for meetings and directly supported client associations.