I provide clerical support to two offices, I am responsible for composing all memos & letters, scheduling and making appointments, providing initial customer service (via telephone, mail, e-mail and in-person), dealing with all complaints, preparing employee contracts, preparing a variety of correspondence with medical professionals, ensuring accuracy of information, and maintaining privacy and confidentiality. I am accountable for the EHC, MVA and WSIB paperwork daily as well their first line of contact. I am also responsible for accounts receivable and payable, budgeting, reconciling accounts, cash, balancing reports, ordering supplies, sorting and delivering mail.