Emily Waters Email & Phone Number

At Discovery Education, I am responsible for supporting the overall delivery of partnership projects for the International department. One of the major partnerships is with the Ministry of Education in the Arab Republic of Egypt for their Egyptian Knoweldge Bank to provide educational content and professional development to educators. For this project, I.

Addis Ababa, Ethiopia

Africa Code Week is the first-ever, continent-wide coding event that takes place in 17 countries for youth to learn the basics of coding and to build skill sets for the digital age. Workshops are hosted by teachers, community members, business leaders, and advocators using a program called Scratch and Meteor.js. As the Country Director for Ethiopia, I: Led.

Consulted Scratch Foundation's Executive Director on the marketing strategy for their targeted audiences, with the ultimate goal to increase awareness and usability.Performed research on the Scratch Foundation’s primary and secondary markets and to understand their competition’s marketing strategy for content resources.Developed the Scratch Foundation’s.

Ensure deep and seamless integration of digital educational services for school districts in urban, suburban, and rural areas by developing and executing detailed project implementation plans, managing over 200 accounts concurrently; totaling in $4M of account value.Partner with district leaders to identify, document, and track goals and to determine.

Evaluated educational content including videos, interactive learning resources, images, and text from leading publishers for alignment with DE content objectives and recommended content for addition to portfolioResearched teaching best practices and created supplementary teaching materials, including teacher lesson plans and activities incorporating.

Increased customer satisfaction by answering 90% of phone calls and responding to 95% of customer emails dailyAssessed customer issues and diagnosed technical problems through troubleshooting and escalation when needed, providing quick and effective solutionsEnsured quality customer service through prompt communication and commitment to the questions.

Worked as an Intern under Dave Conard's Collaboration Services team for the 2008 summer in Cincinnati, Oh. The project was to test the compatibility of Google's Application services with GE's internal domain. Researched, compared, and evaluated GE internal collaboration tools with external collaboration services such as Google ApplicationsThoroughly.

Bachelors, Finance

Activities and Societies: Dean's List, President of Tunnel of Oppression, Founding member of Ashoka Changemakers

Bachelor'S Degree, Management Information Systems, General