Coordinated security-related matters for flights on behalf of the aircraft operator.Assisted local TSA, as applicable, on the mitigation and resolution of security incidents, identification of human trafficking, terrorist threats, deescalate and resolving passenger and security problems. Managed internal database containing sensitive information.

Responsible for cultivating the ambiance of the business - ensuring employee satisfaction in their role.Grew role from coordinator to retail operations management to retail sales and people management.Increased employee job satisfaction by 30% over 5 years by investing in daily training and mentorship.Increased data capture by 62% and doubled the yearly profits for the business.Managed loss prevention in our store including administration, audits, and shrink.