Emily Gottlieb Email & Phone Number

Denver, Co, Us

Tampa, Florida, United States

• Designing visually appealing, user-friendly, and responsive websites for IT providers, resulting in improved conversion rates• Enhancing user experience by creating wireframes, high-fidelity prototypes, and UI Kits, using Adobe XD and Figma• Developing front-end websites and landing pages using WordPress, Elementor, Divi Builder, Mailchimp, and HubSpot, applying marketing strategies and SEO best practices to boost engagement

Tampa, Florida, United States

• Developing comprehensive style guides, logos, color schemes, and typography for IT providers • Crafting cohesive brand identities using Adobe Creative Suite, blending visual storytelling with functional design• Creating design assets for landing pages, websites and marketing campaigns, utilizing AI tools, including chatGPT and Midjourney• Collaborating with marketing and content teams to ensure brand consistency and alignment with overall brand strategy

United States

• Developing a Design System and creating wireframes for the website and e-book of the Flourish Science project, which provides e-learning content about medicinal foods• Leading competitive analysis and market research to define colors schemes, typography and product visual identity • Collaborating with project managers, designers and developers through Notion and Microsoft Planner to enhance user experience and define a participatory research strategy

United States

• Led multiple projects and acquired hands-on experience to define user pain points and showcase design thinking• Coordinated user research, conducted surveys and interviews with 50+ participants, defining user stories and developing design solutions• Applied the Double Diamond Process, User-Centered Design principles, and Design Sprints to craft compelling case studies

Tampa, Florida, United States

• Initiated and led a UX Design project to share updated procedures, resulting in a 25% reduction in touch points and an enhanced user experience• Optimized cross-department communication through the visual interface development, increasing the productivity of 40+ associates• Crafted prototypes aligned with the company’s design system and validated the project's efficacy through user research and usability testing, attaining a 98% satisfaction rate for the feature

Tampa, Florida, United States

• Performed due diligence on customers from 160+ countries, conducted risk evaluations and ensured compliance with regulatory standards• Researched external data sources as part of the onboarding process, ensuring the operation of 300K+ businesses within the company systems• Collaborated with product managers to enhance customer flows, conducted user researches on Looker to gather data and established workflows on Jira to contribute with cross-functional teams on product research initiates

• Launched and managed a Youtube channel with 17K+ subscribers and 1M+ total views at youtube.com/c/igowithemily • Designed digital content and created social media strategies• Managed storyboarding, video production and video editing• Defined typography, branding, strategy and ideation

São José Dos Campos, São Paulo, Brazil

• Established a distinctive visual identity for multiple projects and generated brand recognition through innovative design concepts• Coordinated branding strategy plans, refined the logo, tailored typography and color schemes for 5 diverse industries• Created digital and printed deliverables, including social media content, and business cards

Petah Tikva Area, Israel

• Enhanced customer satisfaction in 20% by addressing inquiries and concerns on social media platforms• Collaborated with internal departments, optimizing customer experience and identifying needs of clients from 190+ countries• Established a consistent brand identity across social media channels through strategic content planning and implementation • Moderated user-generated content and messages based on the company policies

São José Dos Campos, São Paulo, Brazil

• Designed learning content, detailed process maps and workflow solutions that addressed business requirements for the IT department of Embraer S.A. (the third largest producer of civil aircraft)• Conducted process analysis, led procedure design and implemented Kaizen and Lean principles to enhance workflow efficiency• Executed user research, gathered relevant data to analyze process performance and measured key performance indicators

São José Dos Campos, São Paulo, Brazil

• Developed the Information Architecture of an integrated system for SEMEC (Education Department of Cruzeiro) providing Information Technology solutions and management for 30+ educational institutions• Collaborated with developers and stakeholders during the software development and applied functional and operational tests• Led user research, conducted interviews and gathered customer requirements from 20+ participants

Taubaté – Brazil

• Managed the IT division in the Department of Education with a high-performing team of 7 support specialists providing technical assistance for 75+ employees• Led IT projects, developed internal systems and orchestrated the maintenance and implementation of IT systems and services for 126 municipal schools• Developed training content and guided 300+ educators during the implementation of an educational software to enhance learning experience

Certificate, Ux/Ui Design

Specialization, Graphic Design

Postgraduate Degree, Information Technology Management

Bachelor'S Degree, Business Management