Emily Thayer Email & Phone Number

• Solely own preparation of monthly and quarterly KPI analyses presented to Outcome Management E-Staff, C-Staff,and Board of Directors
• Serve as thought-leader of Power BI through development and maintenance of internal PowerBI dashboard solutions for Customer Success department to drive process improvement, including Global Support, Marketing and.
• Drive and maintain automation of quarterly business processes to promote consistency and process efficiency
• Support Outcome Management reporting for both Corporate and Enterprise Business Units
• Stood-up initial conversion and continues to lead creation of dual report solutions for company restructure from functional to divisional for Corporate and Enterprise BUs
• Collaborate cross-functionally to support teams on an ad-hoc basis, and examine and interpret business processes, functions, and data

Worcester, Massachusetts

- Consistently promoted process through review of existing workflow, the creation of templates, improvement on-going collaboration with other departments- Self-starter, eager to expand personal knowledge through self-initiated training of skills, including new software, and job shadows to gain holistic understanding of insurance- High-level collaboration.

Worcester, Massachusetts

Work closely with CDC employees to execute career fairs, analyze and report on internship data, complete managerial tasks around CDC office

Maynard, Massachusetts