Emily Murray Email & Phone Number

Waterloo, Ontario

● Patrolled private park and camping area during peak service period to enforce Grand River Conservation Authority rules, maximizing patrons’ safety and enjoyment of the park;● Provided internal training and coaching for new employees and security personnel;● Assisted with gatehouse duties, including administering memberships, reserving campsites, checking patrons into campsites upon arrival, and performing canoe rentals● Responded to emergencies, navigated and resolved conflicts/complaints, and submitted daily reports in accordance with site and provincial legislative requirements; and● Operated a patrol vehicle through all weather and environmental conditions.

Kitchener, Ontario

● Offered menu recommendations upon request, answered questions and shared additional information with restaurant patrons as needed;● Accurately took food and beverage orders from patrons in order to communicate order details to kitchen staff;● Delivered beverage and food orders in a timely manner; and● Provided exceptional wait service to ensure customer satisfaction as an ambassador for Compass Group Canada.

Waterloo, Ontario

● Managed seating for arriving customers to optimize work load among the available wait staff and to maximize a positive customer experience while minimizing wait times for service;● Assisted in prepping outgoing customer tables in a timely fashion to free them up for new customers; and● Provided exceptional service to all customers to make sure they left with a positive impression of Shoeless Joe's.

Cambridge, Ontario

● Organized and filed criminal records information in accordance with strict handling instructions while maintaining confidentiality;● Scanned and indexed hard copy employee files into a comprehensive electronic file management system; and● Understood and adopted a strict paramilitary culture, working in a hierarchy consisting of sworn uniformed and civilian personnel.