Emily Kausalik-Whittle, Ph.D. Email & Phone Number

Minneapolis, Mn, Us

Building a team to carry out Jamf @ Jamf initiatives, drive Jamf innovation with product teams as a “voice of the customer,” bolster Jamf Nation and Mac Admin community engagement, and bring amazing employee experiences that “Empower People by Simplifying Work” regardless of what operating system they use.

Minneapolis, Mn, Us

Washington, D.C., Us

The Mac Admins Foundation exists in order to advance the global community of people who manage Apple devices at large and small scales. We accomplish this by the following:• Fostering the connections among Mac Admins around the globe;• Sharing knowledge and resources for members' ongoing professional growth;• Preserving collected knowledge for the benefit of others;• Making a welcoming and accessible organization to expand the profession;• Providing for the use of community tools (such as the Mac Admins Slack workspace);• Protecting the independence of the community; and• Maintaining affordable access to all community resources, regardless of members' economic status.The Mac Admins Foundation's primary activity is the operation of a global online community of IT professionals who specialize in Apple hardware and software.

Washington D.C, Us

Atlanta, Georgia, Us

Mac do-gooder for The Home Depot. If it involves Mac Platform, I'm there to figure it out and implement. Our team oversees the entire platform life cycle, from provisioning to app deployment and OS updates to security. I work closely with partner departments to provide the best possible experience on the Mac platform for THD associates.

Austin, Tx, Us

As an IT Support Engineer at RMN I support client operation systems, business applications, printing, TVs, conferences rooms… basically, anything with a power button! I also help support and build infrastructure that's scalable and resilient for a truly international organization that's always growing and trying new things. My team provides desk-side and remote technical support for our colleagues, respond to Help Desk tickets, handle personnel movement and requests, identify, research, and implement new technologies and solutions, monitor and enforce policies and procedures, install and configure all sorts of fun hardware and equipment, and have lots of fun doing it. I've spent a lot of the first few weeks on the job working with RMN's cloud-hosted JSS, making sure policies and configurations are industry-standard and provide a seamless support infrastructure for the company's growing Mac footprint.

Austin, Texas, Us

Team Lead + 80% more meetings!

Austin, Texas, Us

As the Team Lead of the Help Desk team at Volusion I am the first point of contact for other departments when it comes to use, needs, and issues with their company-issued devices. I have worked closely with Purchasing and Finance to get the business technology our users need while staying on top of changing trends in available technology. I also work closely with IT management to vet solutions to accommodate our continued growth and trends in the field, including POCs for Google for Work, Slack, UCaaS telecommunications providers and browser-based phone solutions, and treating Volusioneers less like "users" and more like colleagues and individuals.Managing a small team responsible for a large end user base, I have helped maintain our SLAs and ticket response times for user assistance and keep us on track for quarterly goals. As the Mac Systems Admin for the company, I deploy Apple devices to employees, build and maintain software applications and third-party patching cycles, develop imaging and deployment workflows for all Macs in our environment, and act as primary point of contact for all Apple-related support, use, and purchasing. I also manage our JAMF Software Server, database, and Casper tools.

Austin, Texas, Us

After supporting Volusion's merchants I moved to an internal support position, assisting Volusion's diverse employee population with their company-issued devices. Being brought in for my strong Apple experience and knowledge my main task was to support the ever-growing population of Apple devices at the company. I single-handedly maintain and support our Casper Suite infrastructure, from maintaining the database and server/JDS instances to building software packages for deployment and designing imaging configurations.Day-to-day, I provide troubleshooting and technical support for networking, computer use, software and hardware issues, network user accounts, OS and software updates and installations, and printer and connectivity support for both Windows and Mac users. In addition to end user support our team also manages an Office 365 E3 Exchange system, VOIP phones, Active Directory, file and scan shares, SCCM, McAfee (Windows) and Sophos (Apple) anti-virus enterprise consoles, Jira ticketing system, and Confluence documentation server.

Austin, Texas, Us

As a Sr. Ecommerce Support Specialist I worked with Volusion merchants to better learn using the Volusion app to grow their business. From API integration to importing shop items and using FTP, I spent my time on the phone, in LiveChat, and corresponding through our CRM ticketing system teaching and empowering Volusion merchants to get the most out of the platform. With a strong background in HTML and CSS, I was often the go-to team member on the floor for design and template assistance.

Austin, Tx, Us

The Horn is a hyper-local, fully-online news source based in Austin with a focus in particular on life in and around the campus of UT-Austin. As a Lifestyle Editor, I coordinate with student and non-student writers to pitch and publish articles on film and television, books and comics, gaming and technology, sex & health, advice, and general lifestyle and event coverage. I also contribute as a film and television critic, reviewing new movies, streaming content, classic cinema, and television.

Austin, Tx, Us

Fall 2013: Music and Film Sound (MUS 337)Spring 2013: Introduction to Film Music and Sound (UGS 303)Fall 2012: Music, Art, and Ritual in Mexican Catholicism (UGS 303)Fall 2011-Spring 2012: Musicianship Lecture (MUS 605A-B)Spring 2011: Musicianship Lecture (MUS 605B)

Austin, Tx, Us

In addition to my teaching responsibilities for UT-Austin I also worked in the Butler School of Music's computer lab, called the Music Multimedia Lab. I primarily acted as a point of contact between the departments within the school and the lab, ensuring hardware and software met the needs of both graduate and undergraduate students as well as their instructors. I also crafted the semester schedules for ten student workers (and myself) to ensure proper coverage of the lab and trained new lab workers so they knew lab protocol and frequently-used applications. With my background using Sibelius for notation as a music theorist I was often the go-to Sibelius expert, which included setting up and maintaining a Silbelius license server for the lab. Additional duties included submitting bi-weekly payroll, working with the Work Study program for eligible student workers, and creating signage and documentation for lab use.

Austin, Tx, Us

Fall 2010: Introduction to Music and Film SoundSummer 2010: Music for Radio and Television Fall 2009-Spring 2010: Musicianship Lab (aural skills lab)

Go-to crochet expert and keeper of the Book Room. While working at Hill Country Weavers I assisted in stock-filling, inventory, ordering, running the sales register, basic maintenance of computer equipment and internal networking, and assisted customers with crochet and knitting questions. I also taught introductory crochet and knitting courses, amigurumi and reading Japanese crochet patterns, and Tunisian crochet.

Bowling Green, Oh, Us

Taught aural skills courses to three sections of approximately 20 music majors, teaching sight-reading and dictation on an alternate basis with the instructor. Assisted with class preparation, grading, record keeping, and outside-of-class testing, ran help sessions and tutored students individually, held office hours, and proctored exams.

Indianapolis, In, Us

Proctored and managed the computer lab for the Jordan College of Fine Arts. Created schedules, turned in payroll, and completed other managerial tasks.

Doctor Of Philosophy (Ph.D.), Music Theory

Master'S Degree, Music Theory

Bachelor'S Degree, Arts, Music Theory

Associate'S Degree, Music