With over eight years in the telecommunications, I've honed my expertise in customer success and project leadership. At Vero Networks, my role leverages diverse experiences to foster a culture of accountability and collaboration, underpinned by a commitment to excellence and customer satisfaction.At Vero Networks since March 2023, my tenure as Service Delivery Manager has been marked by a focus on customer success and leveraging professional skills to enhance processes. Drawing from my previous role as a Sr Technical Project Manager, I've applied my project leadership skills to manage and improve complex service delivery frameworks, ensuring our team consistently meets and exceeds project timelines and quality benchmarks.