Emily May, M.A. Email & Phone Number

Denver, Co, Us

Denver, Colorado, United States

Lead global learning experience design strategy and execution for internal Go-to-Market (GTM) training projects and programs. Design and develop on-demand training for Highspot University, which serves over 1 million Highspot customers. Establish and refine scalable processes and documentation for course development, project management, and governance to ensure timely, effective action on business needs.Collaborate with leadership and cross-functional teams to develop content and learning strategies that drive prioritization and alignment on quarterly initiatives, foundational programs, product training, sales methodologies, and certifications. Leverage qualitative and quantitative data to optimize learning strategies and approaches and inform the learning design. Consults on learning experience design across programs and initiatives to scale best practices and accelerate organizational learning for the delivery and maintenance of innovative, engaging, and high-quality training courses in collaboration with SMEs. Play a pivotal role in our internal Customer Zero program, testing new features and providing feedback to the Product team. Champion Highspot’s Training and Coaching platform to drive product adoption and brand loyalty through thought leadership and active participation in the Spark community.

Denver, Colorado, United States

Facilitate the learning experience of adult learners enrolled in graduate-level coursework as part of the Instructional Design and Technology Master's Degree/Certificate program. Collaborated with the University College Instructional Design team to create a 10-week, asynchronous curriculum on Project Management and Stakeholder Communications from the ground up. The course is part of the Adult Learning and Inclusive Design program.

Greater Denver Area

Emily May Consulting (EMC) works with businesses and organizations to design and develop engaging learning experiences at scale. With an emphasis on consistency and efficiency, EMC is committed to helping companies prepare their workforce for future needs. From corporate L&D teams to strategic visionaries to change managers, EMC offers services to support business needs, boost performance, and encourage a self-directed approach to learning and development. Such services include but are not limited to: learning design and development, eLearning and LMS coursework, visual design & multimedia, and procedural documentation.

Used backward design, consulted with instructors on digital pedagogy, principles of universal design for learning (UDL), and accessibility for teaching and learning online. Guided them through the course design process to create unique content, authentic assessments, and engaging discussions. Authored high-level, engaging courses within the Canvas Learning Management System (LMS) and Coursera learning platform, and work in partnership with the digital media team to create appropriate media such as animations and podcasts for course content and supplemental learning activities.Led full lifecycle project management and communicate progress to the Director of Instructional Design & Learning Innovation. Mitigated potential risks by thinking ahead and preparing workarounds to meet deadlines while maintaining course integrity. Tested and piloted new educational technology making recommendations on applications of these tools within the online course. Researched emerging online educational technology tools and trends, online copyright issues, accessibility, and the use of open educational resources (OER).

Greater Denver Area

Founded by international branding expert and top 1% global technology influencer, Tamara McCleary, Thulium, LLC is a worldwide social media marketing agency focused in strategy, analytics, influencer marketing, and online education helping B2B and Enterprise companies be number 1 in their peer group on social media. Clients served include brands like Mercer, SAP, IBM, A10 Networks, and AWS. Created framework for company’s marketing strategy, established blog process and editorial guidelines, email marketing templates and landing pages, as well as owned social media strategy that resulted in an 83% lift in followers and 147% increase in engagement in just 3 months.Developed and led the full redesign of company brand and website, performing marketing audit, creating buyer personas, and constructing first ever brand guidelines that resulted in a cohesive and clear purpose statement, value proposition, and more targeted service offerings.Offered support to the CEO on: • Oracle - Entrepreneur Webinar (2018): Research and planning, content development, creative direction, client management • PTC Industrial Edge Podcast Series (2018): Research and planning, content development, scheduling, client management • Mainstage Keynote Events (2018): Research and planning, content development, and creative direction on slides for CeBIT AU: The Future of Marketing, Convergence 006: The Convergence of Technology, DES: Unleashing Human Potential & Inspiring Innovation, Digital Age Summit: The Future of Trust: Convergence of Human and Machine, QSP: The Convergence of Marketer & Machine, SXSW: Super Synergy: Harnessing the Power of Ecosystem.

Greater Denver Area

Constructed company’s first ever standard operating procedures and shared drive, and developed a workflow process while implementing the technology to support incoming client requests, resulting in more efficient workflow and communication. Developed client resource guides on planning for and facilitating Twitter chats.Designed social media graphics using Adobe InDesign and Photoshop to support messaging across Twitter, LinkedIn, and Facebook channels for multiple U.S. and global campaigns, and directed process - scope of work, team expectations, milestones, and scripting - for animation video projects. Revamped clients’ owned global Instagram strategy to focus on consistency and engagement, resulting in a 59% increase in audience growth and 1020% lift in engagement in just 6 months. Led the creative process to create and share 100+ social graphics to support clients’ multiple campaigns during the 2018 World Economic Forum, resulting in client recognition and an award for Best Event Promotion. Assisted with the execution of clients’ social media surround event plans for the 2018 World Economic Forum to amplify brand awareness, encourage engagement, and foster community growth to drive a positive impact on web traffic & company revenue.

Greater Denver Area

IBM Watson Commerce was a part of the IBM Watson Customer Engagement portfolio and provided AI-powered eCommerce and merchandising solutions that focused on creating personalized end-to-end customer experiences for the modern retailer. Developed and executed the social media strategy and social surround event plans to drive demand generation and web traffic; positively impacting bottom-line.Launched the Watson educational campaign, “Cognitive College,” aimed to educate social audiences on the benefits of artificial intelligence and machine learning technology via live-streaming, virtual Q&A workshops on Twitter, gamification, and thought leadership blogs.Analyzed social data reports on engagement, community growth, and paid social effectiveness to understand and advise on the strategy to increase KPIs.Trained executives, SMEs, influencers, and employees on social media use and best practices for positioning themselves and the brand on social. Created and led successful social media strategy and execution for quarterly IBM and 3rd party events like:• IBM Amplify (2017): Exceeded 2016 results by 11% YoY. Gained 3.5x more in Share of Voice than competitor events happening at the same time. • National Retail Federation (2017): Generated 104M impressions (105% to goal) owning 20% of all NRF event impressions. • IBM World of Watson (2016): Top contributor on event hashtag. Exceeded social goals by 155% through innovative event activations, live streaming, polling, Thunderclap, and Twitter chats. Additional Accomplishments:• Transformed social analytics reporting process and implementation of new standards to track clicks on and off IBM domain; growing social KPIs over 2x YoY.• Recognized for leadership in social media amplification for the hugely successful, and first entry into the Cognitive Era, Commerce Insights launch.• Delivered on content and strategy at events with contributions to the launch of the first ever employee advocacy program at IBM.

Greater Denver Area

Partnered one-one with university faculty (in person and via web conferencing) to consult on effective course design strategies and digital pedagogy best practices for delivering coursework in both online and hybrid environments. Provided feedback on the implementation of digital learning tools, offering support for questions regarding Canvas LMS platform and/or recommendations on other classroom-enhancing technologies. Created step-by-step, custom-tailored tutorials for troubleshooting technical challenges in Canvas LMS, and developed resource guides on solid course design principles as well as student-engagement strategies. Developed a transition plan to move a fully face-to-face program to a fully online program that prioritized and aligned program goals with learning outcomes, while supporting communication and collaboration between faculty, students, and the instructional design team. The program plan also ensured student inclusivity and fostered geographic expansion.Partnered with the Colorado Department of Education (CDE) to redesign existing Early Childhood and Development training from 14, hour-long video presentations on YouTube to an engaging online experience within an LMS. Enhancements included: user interactions built within Articulate Storyline, new video and animation, updated visuals, as well as assessments to track progress and completion rates.

Greater Denver Area

As a highly collaborative Project Manager, I led full lifecycle project management on multiple demand generation and marketing automation campaigns for mid-sized B2B accounts. I regularly partnered with key stakeholders to define strategic approaches and ensure goals could be met. I governed project scoping, estimates, budgets, and resourcing while minimizing risk and maintaining attention to detail to successfully complete agency projects. In addition, I provided creative direction, monitored/tracked workflow, and ensured distribution of proper cross-team communication.

Greater New York City Area

As an Associate Project Manager, I generated successful projects and and workflow in a collaborative environment. I supervised agency process for healthcare collateral (digital and print) on several multi-million dollar global pharmaceutical accounts, adhering to FDA compliance and regualtions. While working closely with key stakeholders, I helped identify project scopes, budgets, schedule, and resource allocation and administered on-going risk analysis and management. I also led communication across all departments on creative direction, project tasks and changes, as well as timelines.

Greater New York City Area

As lead Interactive Project and Account Manager, I oversaw project workflow and timelines, while cultivating meaningful relationships with clients on multiple healthcare projects ranging from interactives to videos to animations, adhering to FDA compliance and regulations. While at IOMEDIA, I wore many hats: creative direction, content producer, storyboarding, video production and post production assistance, client management, conflict resolution and compliance, task and timeline management, as well as quality control on all projects.

Greater New York City Area

I administered full cycle project workflow on multiple million dollar US and global pharmaceutical accounts connecting account executives to other departments within the agency. To maintain the integrity of each project, I managed and maintained project tasks and timelines, promoted decision-making processes as appropriate, serving as a liaison between departments, chaired weekly status meetings, and facilitated cross-team communication.

Masters Of Arts, Educational/Instructional Technology

Through my fully online Information Learning Technologies master's program, I created web resources, multimedia demos, job aids, online.

Completion Of Project Management Professional Training Course

An intensive 6 month Project Management Professional (PMP) certificate program that offered guidance in PMP exam preparation, project.

Bachelor Of Arts (Ba), Media Studies, Film And Video Production

Activities and Societies: Student Advisory Board Member Carolina Film and Video Festival The Media Studies major is an integrated program.