Emily Mcdermott Email & Phone Number

Virginia, United States

Fairfax, Virginia, United States

Fairfax, Va

Author of children's book Little One, available at Amazon. Little One is the story of a mother's joy and love as she anticipates her son's arrival. Perfect for a baby shower gift and to share with the little ones in your life.Simplicity and intentional living blogger at Simple by Emmy (http://www.simplebyemmy.com).Available to write custom poetry for special events.

Reston, Va

Responsible for various aspects of GAP Solutions' operations, including:Business Development- I provided guidance and management to junior staff members, assisted with proposal writing and opportunity research/capture.Facility Security Officer- I maintained security clearances for over 200+ personnel in accordance with the National Industrial Security Program Operating Manual (NISPOM) including briefings/debriefings, security records management, reporting, and managing all clearance information within the Joint Personnel Adjudication System (JPAS).Quality Assurance Manager- As part of GAP Solutions' ISO 9001:2008 program, I conducted five internal audits per year on all aspects of GAP Solutions' quality management system and provide ISO training for staff.Communications Lead- I was responsible for GAP Solutions' social media and website content updates and I wrote/edited employee outreach materials including monthly newsflashes and newsletters.From May 2016-June 2017, primarily assisted with communications requirements for the company (newsletters, newsflashes, HR employee spotlights, etc.) as well as helping to develop a resume database/repository.

Reston, Va

Write and edit technical proposal content for multiple proposals concurrently.Manage day-to-day tasks of junior business development staff; provide guidance on opportunity identification and assist in management of business development pipeline.Review and analyze Requests for Proposal (RFPs), develop proposal schedule and prepare proposal development documents, including outline, compliance matrix, and kickoff materials. Assign writers and facilitate color team reviews utilizing SharePoint.Assign technical writers, review and edit submitted content, facilitate document reviews with internal and external team members. Managed the update of GAP Solutions' website in September 2014, working closely with web developer on all content, photo, and site organization changes.Act as communications lead for company; responsible for all website content updates through Wordpress, all social media updates (Facebook, Twitter, LinkedIn), and developing content for bi-monthly employee newsflash communications.

Reston, Virginia

Serve as Quality Assurance Manager as part of company’s ISO 2008:9001 registrationLead five internal audits per year of GAP Solutions to ensure compliance with Quality Management System and train corporate staff on ISO policies and procedures

Reston, Va

Act as primary Facility Security Officer for over 150 cleared employees at DOD Secret and Top Secret/SCI levels; maintain security program consistent with NISPOM requirementsMaintain security files for all cleared and uncleared personnel, improving previous process by implementing checklist system; maintain DD254 forms for all active cleared contractsPerform regular security file audits and self-inspections, prepare for DSS security auditsProvide initial, foreign travel, annual security briefings and debriefings, assist employees with fingerprinting, send fingerprint and SF312 forms to OPM/DSSSend visit authorization requests (VARs) and JCAVS Person Summaries to government POC’s, coordinate on-site briefings and badge process for employeesCheck JPAS on a daily basis for updates, update PSMNet based upon in- and out-processing of employeesInitiate eQIP requests within JPAS for initial and periodic reinvestigations, review eQIP for completion, send to employee for revision if needed, upload signature forms into JPASManage clearance reciprocity/transfer process for other agencies (Department of State) to DODReport security violations and incidents to DSS Industrial Security representativeAssist subcontractor with facility clearance sponsorship including preparation of DD254 form; provide guidance to joint venture partners in security managementPrepare security paperwork for uncleared employees for completion of background investigations, CAC cards and fingerprinting/badging, coordinating with security offices as requiredAssist with outprocessing including collection of government property if needed, archiving security files and debriefing/outprocessing employees in JPASComplete necessary DSS-mandated FSO security training, include security awareness updates in quarterly company newsletter

Reston, Va

Ensure client satisfaction through the management of multiple government contract accountsAnalyze client needs and provide contract personnel and management solutions to exceed client expectationsInterface regularly with contractual points of contact including contracting officers, contracting officer representatives, and government technical monitorsPrepare and deliver client contract performance reports; answer client inquiries and make appropriate changes to ensure reporting exceeds client needsReview client invoices to ensure accuracy; ensure that expenditures stay within contract funding limitsAttend client kick-off meetings to determine client performance, reporting, and quality assurance expectationsRespond to requests for proposals, assist with techincal proposal writing and pricing, supporting the Business Development team to grow GAPSI’s presence with existing client agenciesTrack multiple contract renewal timelines to ensure that renewal requests are done in a timely manner, working closely with the GAPSI Contracts AdministratorManage day-to-day needs of employees working at government client sites including time and attendance, leave requests, performance reviews, performance management, and disciplinary actionsAnticipate and mitigate client concerns through proactive performance management of employees and frequent communication with client points of contactAnswer employee inquiries in a timely manner and refer them to the necessary GAPSI department (i.e. Human Resources, Payroll, etc.)Coordinate closely with multiple departments within GAPSI. including Recruiting, Human Resources, Payroll, and Accounting to provide seamless serviceProvide on-boarding training to new Client Service Specialists in client and employee management

Mclean, Va

Led and managed a team of four employees including balancing manager caseloads, administering performance reviews, and developing best practices with teammates for workflow management and client servicingWorked with clients to determine data/metric needs, acted as first point of escalation for service issues and develop issue resolution reports, provide ongoing service activity reportsCollaborated with team members across organizational and functional lines to determine best practices for internal integration and client servicingHelped to develop internal processes and forms, working closely with Operations and Quality

Mclean, Va

Managed all aspects of destination services programs for US-inbound expatriates and their families including initiation, contact, follow-up, evaluation, and invoicingLiaised directly with relocation management clients to provide timely updates on active services, invoice for completed services, and create customized reportsManaged independent destination services consultants in the field through constant communication and mentoring via phone and e-mail, determining causes and solutions to any service escalations, and aligning client service expectations with consultant performanceContributed regularly on relocation blog “Reloblogger”

Arlington, Va

As part of a contract with Department of State, Foreign Service Institute, supported Public Diplomacy division through tracking course evaluation feedback and developing reports to improve course effectiveness

New York, Ny

Managed five fellowship programs for German and American professionals and scholarsPerformed marketing and outreach for prospective applicants, reviewed applications in both German and English, made selections based upon specific criteriaCommunicated frequently with partner and funding organizations in the United States and Germany to ensure that fellows were supported and ACG policies were followedTracked and monitored fellowship expenditures; developed itineraries and arranged travel and accommodations for fellows coming to New York CityCreated database of over 600 fellowship alumni to facilitate communication between fellows

Arlington, Va

In support of a contract with Department of State, Foreign Service Institute, managed written, electronic and audio-visual materials on 200+ overseas posts to assist foreign service officers and their families, provided general administrative support

B.A. And M.A., International Relations, International Communication

Activities and Societies: Ultimate Frisbee

High School Diploma