Emily Cardona Email & Phone Number

Napa, California, United States

Napa, California, United States

Core communication support for telesales, e-commerce, reservations and customer service efforts at world-renowned Napa Valley winery, handling a high volume of phone call and email traffic on a daily basis Responsible for meeting monthly outbound sales campaign targetsProficient in the use of winery e-commerce point of sales systems, Tock reservation systems, CRM systems and fulfilment center communication software Lead the redesign and streamlining of existing Custom Virtual Tasting program

Trinidad And Tobago

Created, scheduled and deployed social media content for clients both in the fine dining and casual restaurant industries.Collaborated with chefs and restaurant owners to formulate unique PR events and promotions that drove public interest and sales to the business. Co-produced and hosted over 50 episodes of "Simply Local", a YouTube-based series showcasing the intersection of Trinidadian and Global cuisine and culture with over 1,000,000+ cumulative views over the past 3 years. Developed unique recipes and copywriting for affiliated food brands and was a Brand Ambassador for brands exclusive to Massy Stores , which is the largest grocery chain in Trinidad and Tobago and in the Caribbean.

Port-Of-Spain, Trinidad And Tobago

Founded a social media/online based baking business in Port of Spain, Trinidad Coordinated and executed catering orders for 1000 to 2000 person events, weddings and holiday orders Facilitated daily production of custom cakes, donuts, cookies and custom savory items Orchestrated several ‘pop-up’ events in fairs and farmer's marketsExecuted social media and digital content creation and strategy for the business

Port Of Spain, Trinidad And Tobago

• Administrative assistant to the Director of Sales, Marketing Communications Manager and four Corporate Sales Managers at 423- room hotel and conference center• Assisted in planning and executed two corporate receptions, including the annual Diplomatic Reception, hosting over 30 Ambassadors, High Commissioners and Honorary Consuls based in Trinidad and Tobago• Created online content, shot photography and managed the organization’s Twitter, Facebook and Instagram accounts, doubling the hotel’s online following within six months

New York, Ny

The Modern New York, NY Dec 2016 – May 2017 • Executed daily opening, closing and floor management duties at a two Michelin-starred and New York Times four-star restaurant located in the Museum of Modern Art in Manhattan • Facilitated new hire training and uniform selection, ordering and issuance • Created staff website for sourcing food and beverage education documents Cafes at MoMA New York, NY June 2016 – Dec 2016 • Executed daily opening, closing and floor management duties at three separate quick foodservice revenue centers in the Museum of Modern Art in Manhattan, serving an average of 500 guests a day • Prepared and submitted a weekly payroll that compensated 40 staff members • Worked alongside the executive chef to create and issue weekly staff training documents containing information on menu updates, wine knowledge and current museum exhibitions

Hyde Park, Ny

• Support instruction for Professor Weiss and Kolpan• Provide workshops for up to 40 students and offer one-on-one assistance • Create study materials and quizzes

St Helena, California

• Guest services at Spice Island Marketplace campus store• Worked as student bartender, sommelier and maître d’ at the Conservatory Restaurant

New York, Ny

• Opening duties at a busy NYC restaurant • Prepared varieties of muffins, cakes, cookies and breads• Worked in production for catered events