Emily Smith Email & Phone Number

Specifically working with the Service Department at Micro Center, job responsibilities include analyzing financial data, such as sales, margin, and revenue per hour, in order to create reporting to help make business decisions to better offer complete solutions to customers.

Administrated book of service plan sales and claims and analyzed risk and provided insights into specific mix of sales and claims to determine what parts of the business was more or less profitable. Analyzed parts cost and revenue of Service department to improve margin. Provided profitability statements by vendor and line of business.

Columbus, Ohio Area

One main responsibility while being a merchandise specialist was to ensure that the right product was in the right retail stores at the right time. This was done by determining forecasted sales as accurately as possible and working with various vendors around the world to obtain product in sufficient time so dozens of retail stores around the country had the correct product on the shelves to better serve the customers.

As an office manager at Greenix Pest Control company, responsibilities included the following:Data entry of finances and work ordersScheduling of technicians to service client homesWorked with clients by phone and email; advising various pest control needs and plans, resolving concerns, made collection calls, and provided answers to questions about the company and services available.

Master'S Certificate, Big Data & Analytics

Education includes applications to business analytics, statistics, accounting, innovation through technology, and business intelligence.

Bachelor Of Science (B.S.), Mathematics

Through the classes I took as a student at BYU, I learned problem solving skills, creative thinking, establishing patterns, applying.